Shanan Hartel

I would just like to say thank you to Shanan and the Century21 team. The service I received was great.Being a first time home owner I was not sure how the whole process would work...I am extremely happy withmy first experience that I had, I have already referred one of my friends to Shanan!

She was by far of gold standard. She was present and over andabove helpful in every step of the way! I am a first time homebuyer and I was nervous and uneducated of the process herreassurance and support made everything a smooth sail. She isnot only very personable but extremely professional andknowledgeable. I would recommend her to anyone that wants agreat experience as well as a great deal! Thank you foreverything!!

"This is my 4th real estate transaction with Shanan Hartel and I am always astounded by her knowledge, professionalism and attention to details. Shanan is by far the best at what she does and I refer her services to all my family, friends and acquaintances. It is my advice to call Shanan Hartel with any and all of your real estate needs she will go way above and beyond for you and I guarantee 100% satisfaction."

"Shanan made the buying process effortless, she was always available to answer any of our questions & make sure the process was always moving forward.Would recommend Shanan to everyone we know / anyone who is looking to purchase or sell a homeWe had worked with Shanan previously with the selling of our home & she was excellent"

"My fianc had worked with Shanan in searching for a new home and preparing her old home for sale. She couldn't say enough about her! Shanan then found us our dream home and after that it was a given that she should be the selling agent for my old home.Shanan was hands on, with great advice for staging the house for sale, as well as jumping right in to help prepare for open house in any way.Shanan was remarkable! She made a process that was very stressful to me, manageable. Every concern I had was met with encouragement and then action.Shanan is a joy to work with! We were honored to have her present as a newfound friend at our backyard wedding of the dream home she had found us."

"We cold-called Shanan to see a different property and spent 45 minutes after seeing the first house talking about the "dream house." She told us about a lot of different properties to consider, neighborhoods and communities to think about, and told us to call her anytime. Shanan even knew of some homes that would be on sale a season or two away that might fit our profile. When we did call and she remembered all the details of our previous conversation - the details we were looking for in a house - we were immediately looking forward to working with her. She met all our expectations and more!Despite some slow-downs in the process on the seller's end, Shanan stayed on top of things and always answered our calls with questions and concerns. She really did well to advocate for us along the way!Once the closing happened, I was ready to delete the text string I had had going with Shanan since the start of our search....800 texts! She never DIDN'T answer and always kept us apprised of what was next, needed or coming soon so we could prepare ahead and never needed to rush.Shanan was incredibly supportive, understanding and patient with us when we wavered and had a million questions. She kept us on topic and moved us through the process smoothly on our end while selling one home and buying another. We can't thank her enough for the service!"

"My granddaughter used Shanan for selling/purchasing 3 other properties and insisted I meet with Shanan, as I had recently been very bullied by another realtor who was preying on elderly homeowners. I was insured that I could trust Shanan to have my best interest at heart... And that was SO true!Shanan was super well informed, positive and energetic in getting everything accomplished in a timely, professional and friendly manner.Shanan is EXCELLENTS across the board. What more is there to say? =)Shanan made this process as easy as she possibly could. She's an experienced, connected and outstanding realtor with the kindest, caring heart. Our family has come to love this lady and I'm sure you will too!!! <3"

Shanan was the agent showing a house I looked at purchasing.After finding her to be so warm, knowledgeable and energeticabout finding me the right property, I knew she was the one toalso sell my current home.The sale of this house was extremely complicated with endlessunforeseen problems arising over several months. I can'timagine anyone handling these issues with more care andprofessionalism than she did. She gave me such peace of mind!I have referred everyone I know to Shanan. In my opinion, she isthe BEST! =)

We connected with Shanan right away. Her local knowledge ofEast Aurora helped us avoid properties that would not haveserved our families needs. This is at least as important asfinding the right house. Which she did! Right in the village in aperfect location. If you want a responsive and knowledgeableagent for East Aurora, Shanan is the agent for you!

I have known Shanan for many years, as a real estate paralegal and as a real estate sales person. She has advised me and my business on residential and commercial real estate. If I was in the market to buy or sell she would be my first call. Shanan is the listed agent for one of the highest-priced residential estates in the region, and for good reason.

Shanan Hartel is a wonderful realtor! She is honest, trustworthy, dependable, warm and personable,engaging and enthusiastic. She was such a blessing to us as we put our house up for sale and as we lookedat buying a new home. She didn't try to sugarcoat anything about the house selling process which we greatlyappreciated. Shanan Hartel is extremely knowledgeable and has an entire team working with you every stepof the way. She was always just a call, text, or e-mail away. We would recommend her highly to anyonelooking for a wonderful realtor!