{"id":15774,"date":"2020-04-07T15:20:38","date_gmt":"2020-04-07T22:20:38","guid":{"rendered":"https:\/\/www.homelight.com\/blog\/?p=15774"},"modified":"2026-04-10T02:24:42","modified_gmt":"2026-04-10T09:24:42","slug":"showing-house-to-buyers-for-sale-coronavirus","status":"publish","type":"post","link":"https:\/\/www.homelight.com\/blog\/showing-house-to-buyers-for-sale-coronavirus\/","title":{"rendered":"How to Show Your House to Buyers in the Coronavirus Age, Virtually and Safely"},"content":{"rendered":"<p>Selling your home is going to look a lot different than it did pre-coronavirus for the foreseeable future. It will be awhile before anyone feels fully comfortable inviting people to come in and out of their home in a revolving door fashion, even for the sake of attracting an offer. Thankfully, technology makes it possible to give potential buyers a realistic walkthrough of a home from a safe distance, and agents are working with sellers to drastically reduce or eliminate physical showings unless they\u2019re absolutely necessary.<\/p>\n<p>Sure, a video tour won&#8217;t always live up to the traditional showing experience for a buyer who wants to see a property in-person, just as your Zoom happy hours don\u2019t translate the same as giving your friends and family a real hug. But everyone is adapting \u2014 at work, at home, at school, and in real estate. Everywhere across the nation, people are learning how to be flexible and open to new ways of doing things in a new world.<\/p>\n<p>So we spoke to a couple of top real estate agents to get their best advice for sellers on how to show their house virtually, how they\u2019re pre-vetting buyers before allowing them to book a tour, and the precautions they\u2019re taking for showing homes in general \u2014 now and moving forward so long as COVID-19 is something to worry about.<\/p>\n<figure id=\"attachment_15777\" aria-describedby=\"caption-attachment-15777\" style=\"width: 700px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone.png\" target=\"_blank\"><img decoding=\"async\" width=\"666\" height=\"381\" src=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone-666x381.png\" class=\"attachment-content size-content\" alt=\"A phone used to show a house for sale to buyers during coronavirus.\" srcset=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone-666x381.png 666w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone-64x37.png 64w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone-128x73.png 128w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone-192x110.png 192w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone-432x247.png 432w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone-500x286.png 500w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-phone.png 700w\" sizes=\"(max-width: 666px) 100vw, 666px\" \/><\/a><figcaption id=\"caption-attachment-15777\" class=\"wp-caption-text\"><\/a> Source: (Mael BALLAND \/ Unsplash)<\/figcaption><\/figure>\n<h2>Work with your agent to capture your home digitally<\/h2>\n<p>Video and photography will be your friend during this time. If you\u2019ve come to the conclusion that your family is safer if nobody comes into your home (not even your agent or a photographer), then you need to be able to DIY your listing materials, and work with your agent to send it out to where the buyers can view it.<\/p>\n<h3>Start by whipping your home into presentable shape<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.homelight.com\/blog\/house-cleaning-checklist\/\">Deep clean<\/a>, <a href=\"https:\/\/www.homelight.com\/blog\/how-to-declutter-checklist\/\">declutter<\/a>, and tidy up your home. Remove most items from the countertops, save a few decorative and intentional pieces. Your home can look lived in, but you should be presenting a style buyers are aspiring to have.<\/li>\n<li>Increase your visible floor space by removing extraneous furniture like side tables, boxes, and toy baskets for the kids. Put these items in closets, basement storage, or in the garage in an organized fashion.<\/li>\n<li>Add some color with <a href=\"https:\/\/www.worldmarket.com\/category\/home-decor-pillows\/pillows\/throw-pillows.do\">throw pillows<\/a>, green plants like ferns (you can order <a href=\"https:\/\/www.wayfair.com\/decor-pillows\/pdp\/charlton-home-boston-48-artificial-fern-plant-w005485060.html\">faux varieties online for staging purposes<\/a>), <a href=\"https:\/\/www.pier1.com\/products\/hanging-mason-jar-floral-vase-set-of-6-blue?pr_prod_strat=jac&amp;pr_rec_id=d72181920&amp;pr_rec_pid=7698237456551&amp;pr_ref_pid=7802484424871&amp;pr_seq=uniform\">colorful flowers<\/a> in <a href=\"https:\/\/www.pier1.com\/vases-decorative-bowls\">vibrant vases<\/a>, and pretty bowls filled with real fruit.<\/li>\n<\/ul>\n<p>Now, the following tasks are normally left to the pros \u2014 but again, these aren\u2019t normal times. Luckily you can lean into your agent\u2019s (virtual) guidance on how to:<\/p>\n<h3>Take your own listing photos (which can work for video slideshows, too)<\/h3>\n<p><a href=\"https:\/\/www.homelight.com\/agents\/todd-ruckle-de-rs-0015097\">Todd Ruckle<\/a>, a <a href=\"https:\/\/www.homelight.com\/brookside-de\/top-real-estate-agents\">top-selling real estate agent in Brookside, Delaware<\/a>, has been coaching sellers who aren&#8217;t comfortable with having anyone inside the home on how to <a href=\"https:\/\/www.homelight.com\/blog\/how-to-take-real-estate-photos\/\">take their own listing photos<\/a> using their iPhone camera. These images can also be used to create a video slideshow in the event that a video walkthrough isn&#8217;t feasible, Ruckle says. Here are a few basic tips to up your DIY photography game:<\/p>\n<ul>\n<li>Use a tripod to provide a stable platform and reduce camera shake. This <a href=\"https:\/\/www.amazon.com\/Acuvar-Smartphone-Rotating-Wireless-Smartphones\/dp\/B078WHLHQT?ref_=s9_apbd_orecs_hd_bw_b25tK&amp;pf_rd_r=AC451NYEXENR13BG08S1&amp;pf_rd_p=2164fbe4-37b3-5f9b-9848-605146d5581b&amp;pf_rd_s=merchandised-search-11&amp;pf_rd_t=BROWSE&amp;pf_rd_i=499306\">basic tripod on Amazon is $12<\/a>, available on Prime, and works with smartphones.<\/li>\n<li>Avoid reflections and glare in mirrors, windows, and shower doors. Retake any photos with these issues.<\/li>\n<li>Turn on all the lights and open all blinds or curtains for your photo shoot. Pick a time of day where there\u2019s enough sunlight to illuminate areas around windows while avoiding the long shadows that appear in the early morning or late afternoon.<\/li>\n<li><a href=\"https:\/\/photoeditingcompany.com\/20-cool-tips-in-real-estate-photography-for-beginners\/\">Use props to show the scale<\/a> of unused spaces. For example, get out your deck furniture to demonstrate the size of your patio.<\/li>\n<li>Take several pictures of each room and get different angles. Your agent can help select your best shots.<\/li>\n<\/ul>\n<p>Once Ruckle receives the photos from the seller, he submits them to <a href=\"https:\/\/www.boxbrownie.com\/\">BoxBrownie<\/a>, a professional real estate photo editing company, for retouching. The service takes the original pictures and puts them through a 16-step enhancement process that includes: white balance, image sharpening, blemish removal, lens distortion correction, brightness and contrast adjustment, outdoor sky replacement (for the \u201ctwilight\u201d effect), lawn enhancement and flash reflection removal, among other services.<\/p>\n<h3><b>Record your own video walkthrough<\/b><\/h3>\n<p>Ruckle admits that videos are a bit more complicated for a seller to master. The camera angle and the camera movement can be tricky for a newbie to fine tune.<\/p>\n<p>\u201cThere\u2019s a specific way of holding the phone, and you need to move your entire body when you move the camera, otherwise you get that funhouse effect that makes you dizzy,\u201d he says. To edit videos, there are a variety of free or low cost apps like <a href=\"https:\/\/animoto.com\/\">Animoto<\/a>, <a href=\"https:\/\/wistia.com\/\">Wistia<\/a> or <a href=\"https:\/\/apps.apple.com\/us\/app\/lumafusion\/id1062022008\">LumaFusion<\/a> that don\u2019t require editing experience.<\/p>\n<p>Here are a few tips to succeed at making your own video walkthrough:<\/p>\n<ul>\n<li>Look at a lot of existing real estate video walkthroughs for inspiration. YouTube and real estate brokerage websites are a great place to start your research.<\/li>\n<li>Plan your route beforehand, even if it\u2019s just a list of the shots you want to take. To give buyers an authentic tour experience, start with showing off your curb appeal, then enter the front door and begin your walkthrough of the inside.<\/li>\n<li>Consult a variety of online tutorials like \u201c<a href=\"https:\/\/www.youtube.com\/watch?v=yPHxJQF6k8M\">How to make awesome listing videos<\/a>\u201d and \u201c<a href=\"https:\/\/www.youtube.com\/watch?v=IBWIrTX_ezM\">How to shoot real estate videos<\/a>\u201d that will provide you with the main steps for creating DIY video tours.<\/li>\n<li>Set your phone to Airplane mode while the camera\u2019s rolling \u2014 you\u2019d hate to get a call or text while taking the perfect footage, and have to reshoot.<\/li>\n<li>Ask your agent for more guidance!<\/li>\n<\/ul>\n<h3>Add a self-navigable 3-D dollhouse tour to your listing<\/h3>\n<p>Technology platforms like <a href=\"https:\/\/matterport.com\/\">Matterport<\/a> allow real estate agents and other industry service providers to create a 3-D rendition of your home so buyers can get a better feel for how the home is laid out spatially, as well as which rooms are located on which floors. Matterport provides a special camera to create different representations of your home including dollhouse views, room measurements, and schematic floor plans that you can attach to your listing online.<\/p>\n<p>However, use of this technology will require that you at least let your agent into your home to capture the necessary imagery. Talk to your agent about what you&#8217;re comfortable with. Hall says he has met with a seller while social distancing \u2014 in a garage while remaining 8 feet apart \u2014 exchanged a disinfected set of keys, and went in the house to do his Matterport capture for 3 or so hours. He brought with him booties, a mask, gloves, and disinfecting wipes.<\/p>\n<p>He asked the seller to leave all the lights on and interior doors open to minimize getting in contact with any surfaces and cleaned up after he was done. \u201cIt\u2019s not the easiest thing to do, but it is worth it if it means we can stay safe and also sell this house,\u201d Hall says.<\/p>\n<h3>Use your virtual assets to promote your listing<\/h3>\n<p>When your digital assets are ready to go, most MLSs have a field to upload them directly into the listing. With current coronavirus concerns, some MLSs are relaxing their rules and <a href=\"https:\/\/www.faarmembers.com\/2020\/03\/20\/bright-mls-announces-bright-steps-initiative-to-support-its-subscribers-and-their-clients-during-the-covid-19-outbreak\/\">allowing the promotion of (unbranded) virtual tours<\/a> in the listing\u2019s public remarks to encourage virtual shopping.<\/p>\n<figure id=\"attachment_15779\" aria-describedby=\"caption-attachment-15779\" style=\"width: 700px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour.png\" target=\"_blank\"><img decoding=\"async\" width=\"666\" height=\"381\" src=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour-666x381.png\" class=\"attachment-content size-content\" alt=\"A phone used to show a house during coronavirus.\" srcset=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour-666x381.png 666w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour-64x37.png 64w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour-128x73.png 128w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour-192x110.png 192w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour-432x247.png 432w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour-500x286.png 500w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-tour.png 700w\" sizes=\"(max-width: 666px) 100vw, 666px\" \/><\/a><figcaption id=\"caption-attachment-15779\" class=\"wp-caption-text\"><\/a> Source: (Mia Baker \/ Unsplash)<\/figcaption><\/figure>\n<h2>Host a virtual open house or walkthrough in real time with your agent\u2019s help<\/h2>\n<p>If you don\u2019t want to allow buyers into your home, but you are comfortable with your agent being there, a virtual open house is another good middle ground.<\/p>\n<p>\u201cOpen houses have \u2014 for the most part \u2014 been replaced with <a href=\"https:\/\/www.facebook.com\/help\/1681245065258554?helpref=about_content\">Facebook Watch Parties<\/a>,\u201d says <a href=\"https:\/\/www.homelight.com\/agents\/tom-hall-ok-un\">Tom Hall<\/a>, a <a href=\"https:\/\/www.homelight.com\/oklahoma-city-ok\/top-real-estate-agents\">top-selling agent in Oklahoma City<\/a>.<\/p>\n<p>The feature \u2014 which allows a number of different users to share a live video through all their profiles and with their friends and followers \u2014 enables Hall to feature a home and answer live questions from the audience.<\/p>\n<p>The watch parties are a free Facebook service and, according to Hall, will be available for up to 5 hours on the platform. That means even though the live portion of the party lasts for an hour, other people can join later and watch the saved version. He says live traffic is between 15-30 viewers in the live portion and will usually grow to on average 80 viewers before it expires.<\/p>\n<p>For Ruckle, open houses \u2014 even the virtual variety \u2014 are canceled for the time being. With Delaware being extremely strict in real estate marketing at the moment, any video tours must be one-on-one with a prospective buyer and cannot be promoted openly on any social channels. Ruckle uses this time to go several times into a room, open every closet and drawer, and answer any and all questions the buyer might have.<\/p>\n<figure id=\"attachment_15778\" aria-describedby=\"caption-attachment-15778\" style=\"width: 700px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean.png\" target=\"_blank\"><img decoding=\"async\" width=\"666\" height=\"381\" src=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean-666x381.png\" class=\"attachment-content size-content\" alt=\"Cleaning products used to show a house to buyers during coronavirus.\" srcset=\"https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean-666x381.png 666w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean-64x37.png 64w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean-128x73.png 128w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean-192x110.png 192w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean-432x247.png 432w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean-500x286.png 500w, https:\/\/www.homelight.com\/blog\/wp-content\/uploads\/2020\/04\/showing-house-to-buyers-for-sale-coronavirus-clean.png 700w\" sizes=\"(max-width: 666px) 100vw, 666px\" \/><\/a><figcaption id=\"caption-attachment-15778\" class=\"wp-caption-text\"><\/a> Source: (Kelly Sikkema \/ Unsplash)<\/figcaption><\/figure>\n<h2>If you must show your house, here\u2019s what to do<\/h2>\n<p>Ruckle and Hall agree that interested buyers are going to want to have a chance to see the property in person before committing to writing an offer. However, it\u2019s your house. So you have control over how you want to show it.<\/p>\n<p>If you want to stop in-person showings and see what your listing could generate virtually, work with your agent to <a href=\"https:\/\/www.nar.realtor\/coronavirus-a-guide-for-realtors\">express your request to halt showings in writing<\/a>. Your agent, at that point, may opt to add an addendum to extend the listing knowing that it might take a bit longer to attract an offer, according to the National Association of Realtors.<\/p>\n<p>If you\u2019re onboard with a limited number of showings so long as they are conducted as safely as possible \u2014 and if home showings are still allowed in your state \u2014 use the following protocols:<\/p>\n<h4><b>Have your agent pre-vet buyers before they can book a tour. <\/b><\/h4>\n<p>Normally a quick glance at the photos is enough for a buyer to decide if they want to schedule a showing. However, as a seller you\u2019ll want to avoid the hassles and unnecessary risk that comes with letting unqualified or non-serious buyers inside your home amid a pandemic.<\/p>\n<p>Since the arrival of coronavirus, agents are <a href=\"https:\/\/www.homelight.com\/blog\/agent-real-estate-covid-19-agents-adapting\/\">double-checking if a house is truly a good fit before scheduling a showing<\/a>. Hall says he will pull up the location on Google maps and talk to buyers about things like high traffic streets or distance to the closest school or park to eliminate buyers who won\u2019t find the home to be a solid match.<\/p>\n<p>He uses <a href=\"https:\/\/www.homelight.com\/blog\/buyer-can-you-tour-a-house-without-leaving-your-home\/\">virtual tours<\/a> to help a buyer determine whether the layout flows in the way they prefer, or uses Matterport to virtually measure whether the buyer\u2019s furniture fits in the rooms.<\/p>\n<p>If the buyer is extremely interested in a listing \u2014 in many cases not only pre-qualified but also pre-approved or with a cash letter in hand \u2014 real estate teams are working hard to ensure safety for everyone showing houses during coronavirus.<\/p>\n<h4>Limit the number of people who can enter.<\/h4>\n<p>Buyers shouldn\u2019t bring their kids, and ideally only one of them should enter at a time. The other can wait from the car and get updates via FaceTime.<\/p>\n<h4>Have everyone sign a COVID-19 certification prior showings.<\/h4>\n<p>In some states, <a href=\"https:\/\/www.homelight.com\/blog\/agent-coronavirus-clauses-real-estate-transactions\/\">agents are using a special form<\/a> to be signed by all parties present at a showing \u2014 this includes any agents, sellers, as well as the potential buyers \u2014 representing that, to the best of their knowledge, they are not infected with and have not been exposed to the coronavirus.<\/p>\n<h4>Require that visitors take hygenic precautions.<\/h4>\n<p>Ask that anyone who enters <a href=\"https:\/\/www.nar.realtor\/transaction-guidance-during-covid-19\">protective gear such as masks, booties, and gloves<\/a>, and that they sanitize their hands before entering.<\/p>\n<h4><b>Prepare the home for minimal touching.<\/b><\/h4>\n<p>Leave all the interior doors open, open up closets and cabinets, and turn on all the lights to minimize touching of surfaces.<\/p>\n<h4><b>Clean and disinfect before and after a showing. <\/b><\/h4>\n<p>While most agents and buyers are coming in taking a certain level of protective measures, the<a href=\"https:\/\/www.cdc.gov\/covid\/\"> CDC still recommends preventing exposure<\/a> as the number one way to protect yourself from getting sick. Some of the things you should do when showing a house for sale this season are:<\/p>\n<ul>\n<li>Ensure you\u2019re washing your hands often<\/li>\n<li>Use hand sanitizer that is at least 60% alcohol and rub your hands until they feel dry.<\/li>\n<li>Clean and disinfect <a href=\"https:\/\/www.cdc.gov\/hygiene\/about\/when-and-how-to-clean-and-disinfect-your-home.html\">frequently touched surfaces<\/a> immediately after every showing<\/li>\n<\/ul>\n<p>Follow <a href=\"https:\/\/www.cdc.gov\/hygiene\/cleaning\/cleaning-your-home.html\">health guidelines from the CDC<\/a> and use cleaning products <a href=\"https:\/\/www.epa.gov\/sites\/production\/files\/2020-03\/documents\/sars-cov-2-list_03-03-2020.pdf\">approved by the EPA for fighting against the virus<\/a>.<\/p>\n<h3>Can you attract an offer with limited or restricted showings?<\/h3>\n<p>According to Ruckle, this crisis hasn\u2019t deterred buyers in the under-$250k bracket yet. Houses in Delaware are still selling fast as long as mortgage brokers can process the transactions and the inventory remains low in that high-traffic price point. Hall, in Oklahoma City, is pretty optimistic that sales will continue to happen in his area \u2014 as long as real estate continues to be deemed essential there \u2014 and is bullish about his ability to close a listing as long as he can do private showings to potential buyers.<\/p>\n<p>Before the crisis, data from HomeLight\u2019s Top Agent Insights Survey showed that less than <a href=\"https:\/\/www.homelight.com\/blog\/real-estate-top-agent-insights-q1-2020\/\">5% of transactions<\/a> involved buyers making offers sight unseen, and only 30% of agents felt that sight-unseen transactions were on the rise in their markets. However, Hall admits \u201cthis is going to change the way sellers and buyers act around listings and real estate transactions for a long time after everything is said and done. After this is over, we\u2019re going to see a different world.\u201d<\/p>\n<p><em>Header Image Source: (Patrick Perkins \/ Unsplash)<\/em><\/p>\n<p><i>All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement or any affiliation with HomeLight.<\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get expert advice on how to show your home virtually, pre-vet buyers, and take precautions to protect your home while it\u2019s on the market. <\/p>\n","protected":false},"author":185,"featured_media":15776,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[323,319],"tags":[712],"class_list":["post-15774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-quick-tips","category-selling-advice","tag-seller-covid"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Show Your House to Buyers in the Coronavirus 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