{"id":59481,"date":"2025-06-20T14:18:23","date_gmt":"2025-06-20T21:18:23","guid":{"rendered":"https:\/\/www.homelight.com\/blog\/?p=59481"},"modified":"2026-02-26T11:36:53","modified_gmt":"2026-02-26T19:36:53","slug":"we-buy-ugly-houses-review","status":"publish","type":"post","link":"https:\/\/www.homelight.com\/blog\/we-buy-ugly-houses-review\/","title":{"rendered":"We Buy Ugly Houses Reviews: Is a Cash Sale Right For You?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If you&#8217;re looking for a fast, <\/span><a href=\"https:\/\/www.homelight.com\/blog\/selling-a-house-as-is\/\"><span style=\"font-weight: 400;\">as-is<\/span><\/a><span style=\"font-weight: 400;\"> home sale, you&#8217;ve likely seen bright yellow signs or ads featuring a cartoon caveman proclaiming, \u201cWe Buy Ugly Houses!\u201d It\u2019s perhaps the most recognized cash-for-homes brand in the country. But is it right for your situation?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we\u2019ll provide real We Buy Ugly Houses reviews and insights into this national house-buying company. We\u2019ll also share what you can expect and alternatives so you can compare cash offers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\n\n\n\n\n<div class=\"geo-cta widget-cta widget-cta--content     widget-cta--dark widget-cta--dark-blue-gradient\">\n    <div class=\"widget-element--content\">\n        <div class=\"widget-element--content-header\">\n            <img decoding=\"async\" alt=\"homelight logo\" class=\"widget-element--logo\" src=\"https:\/\/www.homelight.com\/blog\/wp-content\/themes\/ccprototypev5\/images\/logo-small-cta.png\" width=\"106\" height=\"25\" \/>\n        <\/div>\n        \n                <h3 class=\"cta-headline widget--bold\">Sell Fast With a Cash Offer or Top agent<\/h3>\n                        <p><span data-sheets-root=\"1\">Get an all-cash, no-obligation offer in 24 hours through HomeLight&#8217;s Simple Sale platform and close in as few as 7 days. You can also compare the offer with an estimate from a top agent.<\/span><\/p>\n        \n                <div class=\"widget-element--buttons\">\n            <a data-type=\"In Content CTA\" href=\"https:\/\/www.homelight.com\/simple-sale\/quiz?interested_in_agent=true\" class=\"cta-click-track widget-element--button\">Get Started<\/a>\n        <\/div>\n                    <\/div>\n<\/div>\n\n<\/span><\/p>\n<div id=\"section--1\" data-toc-header=\"What is the history behind We Buy Ugly Houses?\" data-toc-type=\"head\"><\/div>\n<h2>What is the history behind We Buy Ugly Houses?<\/h2>\n<p><span style=\"font-weight: 400;\">The concept for the <\/span><a href=\"https:\/\/www.homelight.com\/blog\/we-buy-ugly-houses-explained\/\"><span style=\"font-weight: 400;\">We Buy Ugly Houses<\/span><\/a><span style=\"font-weight: 400;\"> brand was born in the late 1980s. Dallas real estate agent Ken D\u2019Angelo came up with the idea to build a network of buyer-investors to help homeowners sell unwanted, worn-down, and hard-to-sell properties, which are often not very attractive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ten years later, D\u2019Angelo founded HomeVestors, a company that provided all-cash offers to homeowners. The idea of a fast, judgment-free way to sell a house resonated with consumers who owned distressed homes. No repairs, no agent fees, no hassles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks to its iconic advertising campaign and <\/span><a href=\"https:\/\/www.webuyuglyhouses.com\/company-info\/\"><span style=\"font-weight: 400;\">caveman mascot<\/span><\/a><span style=\"font-weight: 400;\"> (Ug), HomeVestors became known as the We Buy Ugly Houses people. There are now <\/span><a href=\"https:\/\/www.webuyuglyhouses.com\/why-sell-to-us\/trust\/\"><span style=\"font-weight: 400;\">over 1,100<\/span><\/a><span style=\"font-weight: 400;\"> independently owned and operated franchises across the United States.<\/span><\/p>\n<div id=\"section--2\" data-toc-header=\"We Buy Ugly Houses reviews\" data-toc-type=\"head\"><\/div>\n<h2>We Buy Ugly Houses reviews<\/h2>\n<p><span style=\"font-weight: 400;\">In this section, we\u2019ll provide a snapshot of We Buy Ugly Houses reviews and customer ratings taken from the company\u2019s <\/span><a href=\"https:\/\/www.bbb.org\/us\/tx\/dallas\/profile\/real-estate-investing\/homevestors-of-america-inc-0875-19000708\"><span style=\"font-weight: 400;\">Dallas, Texas (HomeVestors) headquarters Better Business Bureau page<\/span><\/a><span style=\"font-weight: 400;\"> and its <\/span><a href=\"https:\/\/share.google\/KIc2JQrRbNr3hyiEk\"><span style=\"font-weight: 400;\">Google customer reviews page<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, when evaluating We Buy Ugly Houses reviews, it\u2019s important to keep in mind that each location can have its own BBB or Google customer feedback pages. The reviews you see for one location may be very different from the reviews about another location.<\/span><\/p>\n<p><b>Better Business Bureau reviews:<\/b><span style=\"font-weight: 400;\"> HomeVestors\u2019 headquarters holds an A+ BBB rating and is a BBB-accredited business. However, the company only has <\/span><a href=\"https:\/\/www.bbb.org\/us\/tx\/dallas\/profile\/real-estate-investing\/homevestors-of-america-inc-0875-19000708\/customer-reviews\"><span style=\"font-weight: 400;\">1.32 stars out of 5 stars<\/span><\/a><span style=\"font-weight: 400;\"> on the headquarters ratings page. Many of its local offices are independently accredited by the BBB and hold higher BBB customer scores.<\/span><\/p>\n<p><b>Google customer reviews:<\/b><span style=\"font-weight: 400;\"> We Buy Ugly Houses and HomeVestors\u2019 overall Google customer reviews rating is higher, at <\/span><a href=\"https:\/\/www.google.com\/localservices\/prolist?spp=CgsvZy8xdGN6X3hnZA%3D%3D&amp;source=sh\/x\/loc\/srv\/m1\/0&amp;kgs=498db55f79a056ea&amp;src=2&amp;slp=UhMIARIPEg0iCy9nLzF0Y3pfeGdk#ts=3\"><span style=\"font-weight: 400;\">3.4 stars out of 5 stars<\/span><\/a><span style=\"font-weight: 400;\">. Again, with 1,100 independently owned franchises, the location near you may have a different customer rating.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Below are short snippets from the company\u2019s Dallas, Texas headquarters BBB and Google reviews pages. HomeVestors also hosts <\/span><a href=\"https:\/\/www.webuyuglyhouses.com\/we-buy-ugly-houses-reviews\/\"><span style=\"font-weight: 400;\">customer reviews and testimonials<\/span><\/a><span style=\"font-weight: 400;\"> on its We Buy Ugly Houses website.<\/span><\/p>\n<p><b>5-star positive review snippets<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Kudos to the entire organization for bringing professionalism, integrity, and trust into a business that \u2014 by and large, outside of HomeVestors \u2014 lacks honesty, transparency, and accountability to the customer.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">This company is phenomenal, to say the least. Best process to close on a house fast and with a great, trustworthy team at the same time.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I was able to sell my property quickly and easily\u2026Thanks again for all your help.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">HomeVestors does a great job of helping people out of an ugly situation with their house.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">What I like best about HomeVestors is their philosophy of putting the customer first by helping the customer make the best decision based on their personal situation.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">HomeVestors is a great solution for someone needing to sell their home. I would recommend that you at least give them consideration when looking for a solution outside of a realtor.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">[The representative] who came to my house was up front and honest with me and my wife. He did not pressure us to sell our house to them\u2026very professional about the whole ordeal.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I did business with one of the franchisees and had a great experience\u2026He kept his word, and so did we.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Great company, great people. All the people I have dealt with are great, and you can trust they will do what they say.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Our [We Buy Ugly Houses franchisee] is very kind, extremely helpful, and very patient. Even with all of the hiccups that happened during the process, he never made me feel rushed or pressured.<\/span><\/i><\/li>\n<\/ul>\n<p><b>1-star negative review snippets<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">The [franchisee] with HomeVestors made an offer on our home and assured us they wouldn&#8217;t back out, and at 5 pm the day before closing, they called and cancelled the contract.\u00a0<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Very disappointed in their attempt to lowball me on my house with unreasonable and inaccurate repair costs.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">They keep sending me junk postcards about selling our home (which we purchased within the past 6 months). We get them almost weekly.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Their offer was $60,000 less than any other offer I received.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">This company sends mail that is unmarked to trick me into opening junk mail..Leave me alone.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I kept our appointment for 9:00 AM and waited for one hour and ten minutes\u2026no one from this company ever met or attempted to contact me.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Trying to lowball buy my house because I live in an economically disadvantaged area. Stay away from these people.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I keep receiving letters from HomeVestors about buying my deceased father\u2019s and my home. My home is not for sale. I want them to stop sending me any correspondence.<\/span><\/i><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I am so tired of these people wanting me to sell my house; it is not for sale. I have tried opting out several times, but that doesn&#8217;t seem to make a difference\u2026 they still keep bothering me.<\/span><\/i><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">I have been asking this business to remove my name and address from their files for over 3 years. The business has consistently failed to comply with my request.<\/span><\/i><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Read We Buy Ugly Houses reviews and discover the process, pros, and cons of using this house-buying company. See additional cash-offer options.<\/p>\n","protected":false},"author":298,"featured_media":59485,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"cybocfi_hide_featured_image":"","footnotes":""},"categories":[737,319],"tags":[],"class_list":["post-59481","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sell-your-house-fast","category-selling-advice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>We Buy Ugly Houses Reviews: Is a Cash Sale Right For You?<\/title>\n<meta name=\"description\" content=\"Read We Buy Ugly Houses reviews and discover the process, pros, and cons of using this house-buying company. 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