Carolyn Nolan

My wife and I recently had the pleasure of working with Carolyn to secure our first home. As you can imagine, we were somewhat nervous and uninformed about the home buying process, but Carolyn made sure we understood everything and that our interests were protected at all times. At the beginning of the process, Carolyn met with us to explain the process and make sure that we were ready to embark on the crazy home buying process. She then sent us off to get preapproved with a lender to ensure that when we found the perfect home, we would be ready to jump on it and make a strong offer (this step, often overlooked, ended up being key). In the meantime, she researched listings and made preparations for our first round of showings. After we received our preapproval, Carolyn had five homes lined up for us to view. For each house, she provided us with a detailed printout of information on the house, along with other details such as pest inspections and listing agent comments that she was able to obtain. She also brought along plenty of paper and pens to diligently take notes on our verbal comments about the properties so we could focus on observing and not writing. The schedule was carefully choreographed so that we hit all five properties between Cameron Park and Diamond Springs within about three hours, without wasting time or gas. After that first session, we had a couple of favorites and were looking forward to second visits to help us decide whether to make an offer. One night, however, my wife and I were reviewing listings and came across one just listed that appeared very promising and seemed to be below market rate for the neighborhood. We immediately sent it over to Carolyn for her thoughts. By about 10:00 the next morning, Carolyn sent us an e-mail with more information on the property. After reviewing the details, we gave her a call to let her know that we were definitely interested in scheduling a showing. Since she knew that this was a good deal and likely to go quick, she offered to take us that same afternoon.I should probably pause to note that this wasn't any regular day. This was the 4th of July, a day when most people - even realtors that love their job like Carolyn - would rather be relaxing and enjoying some family or BBQ time than showing a house. Nevertheless, she dropped what she was doing and cheerfully drove over to show us the house. We had a very successful showing which confirmed that this was 'the one.' Immediately after we left, Carolyn called the listing agent to get more details on the property and advise them that we were very interested, thinking that we would have a few days to think through the details and present our offer. Then the bombshell hit - there was already another offer! And the sellers were planning on responding the next day! Panic? Nope, Carolyn immediately went to work as the 'quarterback' for our offer. She confirmed with the lender that they could do a fast escrow and reached out to inspectors to hold dates and times so that we could shorten the contingency period. She then walked us through the offer and made sure we were comfortable with all the details, spending an hour on the phone before sending it over for our signatures. Just after 10pm, she sent the offer along with a personal note about how we would love and care for the home. Keep in mind, this was all on the evening of the 4th of July, probably the most awkward time to conduct a business transaction other than Thanksgiving or Christmas Day. Then we braced ourselves for the wait to see if our offer would be accepted. However, we did not have to wait long. The sellers responded the next afternoon and accepted our offer, and declined the other offer they received. Carolyn's savvy in developing a strong offer had paid off. Over the next few weeks, Carolyn was in constant communication. She made sure we understood all the forms we were required to sign and interpreted the seemingly endless stream of information. She was physically present for all of the inspections and made sure that everything was checked properly. At the end of that whirlwind process, Carolyn joined us at our signing appointment and helped us celebrate our close after only 23 days of escrow. We are extremely grateful to Carolyn for all her hard work on our behalf. It is not an exaggeration to state that if we hadn't hired Carolyn as our agent and instead had gone with someone less hard working and knowledgeable, we would not be in our dream house. She puts the "Gold" in "Re/Max Gold".

I recently bought a house and used Carolyn as my realtor. I actually found her using Yelp and since she was well respected, I thought I would try her out. It was one of the best decisions I have made in my entire life. Carolyn treated me like I was family, and was very protective to make sure I didn't get into a house that didn't really fit my needs. She listened carefully every single time we communicated and turned that information into how best she could make the situation for me. We ended up having an extremely challenging situation, but absolutely nothing to do with Carolyn. On the contrary, she dealt with the challenges that came our way, and made it very easy on me. She worked hard to make things work between me and the seller. She was in constant communication with their realtor. Carolyn helped me with all of the inspections needed, and she was there every step of the way with me. I consistently looked to her for advice and direction. When there was something I was firm on, she understood and never tried to talk me out of anything, but would always give me her insight and advice. It was an absolute pleasure working with Carolyn. I will always use her in the future and would recommend her to take care of my family members, as well. You can't get a better realtor.

Working with Carolyn Nolan was the best decision we made in selling my father's home! We are 500+ miles away and had to prepare and maintain the house to be listed for sale. Not only was Carolyn our listing agent, she also stepped in and helped us determine what work needed to be done, who to have do the work, and also oversaw the work on our behalf! She communicated with us every step of the way as the home was being shown and through the offers & sales process. Not only is she very experienced, she is the most organized person I know! She was so patient and kind, and walked me through every piece of paper work and answered my MANY questions! Carolyn really has her finger on the pulse on the real estate market in Placerville and the surrounding areas! I can't say enough good things about Carolyn! I would choose her again in a heart beat!