Erin Wheelock

When my 95-year-old uncle decided to sell his apartment in the Union Square area, the stars aligned, as he engaged Erin Wheelock of Keller Williams NYC to help him do this. A lifetime New Yorker and a one-time real estate broker, my uncle is a tough cookie and expects top notch professional service. From the moment we met her, through each of the steps to the final sale Erin delivered this expectation in SPADES. She has a complex set of skills and dispositions that make her the ideal agent of choice to sell your home. #1: Confidence coupled with knowledge - Erin understands the present NY market and gave us a clear and accurate range for pricing the apartment. She appreciates the big picture and helped us prepare the place for viewing, emphasizing areas that needed attention and others we could leave as is.#2: Energetic and efficient - there was not one moment in our dealings with her, when Erin was anything other than positive, upbeat and available. She demonstrated time and again that she is someone you can depend on and trust with one of the biggest transactions of your life. We were impressed with the timely and efficient way she dealt with every detail of the sale from open houses, to negotiations with potential buyers, and the final bidding "war".#4: Decisive - when decisions had to be made (asking price, state of apartment, choice of buyer etc.) Erin clarified the options, supplied important supporting information, gave rationales for possible choices - so we could move forward with confidence.#3: Generous and thoughtful - I can't say enough about Erin's kindness and consideration as she guided my elderly and demanding uncle through this process. It was obvious that Erin's people skills are both brilliant, and wholly genuine. She manages to do an exceptional job, and make a genuine connection in the process. Our trust in her capacities grew exponentially day by day.Our sale was ultimately a success story - we got the price we asked in a very short time frame with many viewings. We couldn't have asked for a more capable, informed or supportive agent than Erin Wheelock to accomplish this! In the words of my uncle "Erin is the best!".

My wife, daughter and I recently made a real estate purchase in New York City. Erin Wheelock and Tiana Carter were absolutely amazing. They were not only incredibly knowledgeable of the process but were always available to promptly and thoroughly address any questions we posed. Erin went above and beyond what anyone could have reasonably expected by meeting our daughter for multiple showings and making any number of recommendations for movers and the like. I highly recommend Erin, Tiana and the rest of the Focus Team and will certainly seek their assistance for any future real estate needs.

I connected to agents Erin Wheelock and Kyle Brennan through a mutual friend. Upon meeting and our first discussion there was no doubt in my mind that I wanted him to be the person to sell my home of 9 years so important and dear to me. It's located in the most coveted area of Williamsburg, Brooklyn, NY. Kyle has a very keen and vast knowledge of all that is Brooklyn. He wasn't even aware that I was looking to sell at the moment, but still continued to provide with me any information and help I needed to explore my options. He is trustworthy, driven, kind, professional, and efficient. He is connected to a network of people with the same ethics whom I had the pleasure to work with on my entire process, such as my lawyer he referred me to (Bryan A. McKenna), as well as the entire Keller Williams Focus Team. They work well together to provide a successful exchange and go the extra mile. Every question and curiosity of mine was answered and they truly make you feel like a priority and not just another one of their many clients. Kyle even connected me to the two Keller Williams agents in Los Angeles that I am currently working with to purchase a new home. I highly recommend Kyle and the whole Team for your real estate needs!

I worked with Erin Wheelock, Kyle Brennan and the Focus Group to sell my house. I was very happy with the experience and happy to work with such a professional and diligent group of people that got the job done for me.

Erin was amazing to work with. She was knowledgeable, thoughtful and responsive. She helped us navigate through the application and search process seamlessly with a genuine concern for our happiness, comfort and satisfaction. Finding an apartment is a stressful and expensive process, working with Erin helped make this a smooth and quick experience. We''re now going on our third year in the apartment she helped us find and re-signed for another two. I can't recommend Erin highly enough!

Erin was extremely knowledgable, friendly and flexible. She worked with my schedule, she negotiated with the landlord and found me a beautiful apartment that was not listed on the common websites. I would recommend her to anyone looking for a great apartment.

We very, very highly recommend Erin, she and her team did a really fantastic job for us. Here below are just some of the reasons why we believe she is the perfect person to work with: 1. Getting the listing ready When you sell your apartment, you want the apartment to look its best in order to get the highest price. When we wanted to sell our apartment, we met with and interviewed about 5 different brokers from different firms. Except for Erin, each of the brokers told us about all the things we needed to do to get the apartment ready for sale. Erin, on the other hand, told us about all the things she and her team were going to do for us (!) to get the apartment in perfect, show-ready condition. As soon as we signed up with her, she did exactly that and more! After she was done, the apartment looked fantastic and far better than it had ever looked. She then had beautiful professional pictures taken and arranged for sales brochures and internet listings that looked spectacular. She also organized fabulous open houses with wine tastings. Her full-out sales efforts resulted in lots of traffic and multiple interested buyers. We could not have been more pleased! 2. Asking Price As every broker will tell you, getting the asking price right is critically important. Price it too low and you likely end up leaving money on the table, price it too high and you may not sell at all. The asking prices proposed by the brokers I interviewed were all over the place with some as low as 20% below the asking price we ended up settling on. Erin does her homework and really knows the market and the asking price she suggested was high and right on the mark. After some negotiating with Erin''s expert help, we ended up selling at a higher price than we had thought possible in an all-cash deal, a fantastic result! 3. Responsiveness When you are selling your apartment there is a lot at stake and you want a broker to be responsive and keep you fully informed on a real-time basis. A few of the brokers we interviewed did not return our calls for days though they claimed to be very interested in getting the business. Erin, on the other hand, is more responsive than anyone we have ever dealt with, calling with details after every showing (and we had a lot of showings), and always returning calls rapidly to provide responses to the many questions we asked. She is always very happy to provide all the hand-holding that is needed to make it a completely stress-free experience. 4. Advice and Insight Finally, when you are selling (or buying) an apartment, you want a broker that has expert insight into the other side''s goals and intentions. One of the things that makes Erin so good, is that she really pays attention to potential buyers'' emotional responses during showings. She very accurately assessed the emotional interest our buyer had which gave us a real leg up in the negotiations. Without her insight and advice, we would have ended up settling for substantially less. In our opinion, Erin really puts the customer first. She is extremely knowledgeable and pro-active with a real can-do attitude. She is very responsive and provides valuable feedback and insight and, to cap it all off, she is also a tremendous pleasure to work with.