Evelyn Santiago

Evelyn Santiago was more than phenomenal in the work she did for me when I was looking to purchase my first home. Evelyn paid close attention to what I said I was looking for in a home. She asked the critical questions and knew more about what I would want than I did. She took it one step further to show me homes I never imagined would fit my criteria--but did AND had the "wow" factor I didn't know would be possible at my price point. Evelyn was never high pressure during the process but she gave me insightful advice that was instrumental in making me feel at ease about my decision. I was the typical first-time homebuyer in that I had an idea in my head about the value of the home I was purchasing and even got cold feet at one point. It didn't phase Evelyn; she didn't panic and try to rush me into committing. She simply pointed out the facts about the purchase and let me make the decision. I ultimately decided to purchase and Evelyn didn't stop working once the contract was signed. She was an engaged member of my team during the mortgage approval process all the way up to close. Evelyn amazed me in how easy she made the home buying process. She was so precise in narrowing down the homes to show me. We actually only viewed about 8 homes in 1 day and I ended up purchasing the first home I was shown. Despite only viewing 8 homes and the search only lasting 1 day, what I was shown encompassed what was available on the market. While I was in the process of closing, I still looked online out of curiosity and never saw a home I liked better or that I felt was a better value than what I purchased. Two months in my home and I definitely do not have buyer's remorse. The last thing I want to say about Evelyn is how personable she is! She tailored my homebuying experience to meet my needs--I don't have family close by and while I would have normally included my mother in the process it simply wasn't possible. Evelyn was so accessible and so hands on during the process that I felt as though I could ask her the questions I would have asked my mother. Evelyn made me feel like I was her only client and made up for the fact that I couldn't include my mother in the process. While looking at homes I felt like my mother was right there with me because Evelyn was just as candid as my mother would have been.When the time comes for me to purchase my next home, as long as it is in the Chicagoland area, Evelyn will be the first person I call.