
Kim Trouten
Real Estate Agent at
Allen Tate Company
Certifications
- Golf Course Communities
- Gated Communities
- First Time Home Sellers
- Luxury Specialist
- Luxury Home Specialist
- Waterfront Specialist
- New Construction
- Relocations
Agent Highlights
Kim's Transactions
- Single Family Home3 bed / 2 bathSeller$535,00002/08/2023
- Single Family HomeSeller$1,425,00012/31/2022
- Single Family HomeBuyer$3,700,00006/30/2022
- Single Family HomeSeller$1,300,00004/27/2022Kim outperformed the market - selling this property for 13% over asking price
- Single Family HomeSeller$575,00004/20/2022
- Single Family HomeBuyer$1,105,00004/12/2022
- Single Family HomeSeller$536,00004/04/2022
More about Kim Trouten
Kim Trouten's Reviews & Ratings
Tell us about your experience with
Kim Trouten
- Kim helped me buy a home
With five moves in the past ten years, we have had many different experiences with different realtors, the ugly, the bad, the good and now, Kim! If you are looking for a professional that knows the area, that will actually pay attention to what you are saying, to what you are looking for, and go to battle for you with a smile and an incredible positive attitude, Kim is your agent. Relocating to a different state, to an area you do not know while living a busy life is without a doubt an extremely stressful adventure and we could not get a better guide than Kim. The other part that is also important is the network your agent brings to the table such as the mortgage broker, the assistants, the home inspectors, the attorneys, etc. All were as fantastic a Kim and they worked together to make our life and the process extremely smooth! There are just not enough words to explain how grateful we are to the whole “Kim team”. Simply put, Kim is rare gem in the real estate world and if/when we move again, my first call will be to Kim and so should be yours.
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Kim had a wealth of information about the area we were looking to move to. We had to wait for our house to sell before moving to the Charlotte area and Kim was more than patient. When our house finally sold, we had 30 days to find a new one. She rearranged her schedule for the week to help us find our dream home. She showed us homes that fit our family's needs in the areas that were best suited for us. Kim and her team were very well organized in getting our closing done in a timely manner. Every stage went flawlessly, and we can't say enough about our positive experience with Kim and her team. We would highly recommend her to anyone in the market of buying or selling a home
- M. McArdleKim Trouten was an absolutely outstanding resource for my husband and I. Her responsiveness, professionalism and overall housing market knowledge was tremendous. She took complete control and guided us the entire time. Almost a year later since we moved she's still following up with us.
- J. GasparovichWe had the pleasure of working with Kim Trouten to find our new home. She was absolutely amazing in every way. She understood what we wanted, and she found us the perfect home in a spectacular neighborhood. She went above and beyond, helping us get my daughter registered in school, getting all of the relocation items in place, and was there even after we closed for assistance and advice. She will definitely be our partner if we ever move again
- .From day 1, we felt like Kim had our best interests in mind and provided excellent market knowledge. If I could click more than 5 stars I would. Kim and her team were fantastic to work with throughout the process and we plan to work with them again in the future.
- K. LandyMy husband and I decided to move from NJ to the Charlotte area to be near our children and grandchildren. Our daughter used Kim to find her a house in Baxter and then she recommended Kim to her Inlaws. Kim sold their house easily. We decided to use Kim also to find us a house in the area. Not only did she find us a beautiful spot to build our retirement house but she also researched realtors in NJ and got us a wonderful realtor who sold our home in NJ! Kim is so friendly and knowledgeable and kept us informed every step of the way. She and her team, the Andy Bovender Team, even helped us with stores and contractors in our new area that we might need! I would never consider using any other realtor and I recommend her highly! After all, she is now "part of our family!"
- G. HlavenkaWe worked with Kim Trouten to purchase our builder's spec home. Her knowledge of the market, local builders and overall experience helped us make the right choice. She really got to know what was important to us and where we might compromise. Six months later as we enjoy our new home, we are so grateful for her assistance in making the right decision.
- B. SnyderWe recently purchased our 2nd home with Kim Trouten on the Bovender team. Her knowledge, professionalism, and kindness are unmatched. We are grateful for her guidance at each step of the way, from house hunting, negotiations, closing, and even renovation tips!
- M. BouchardI first met Kim Trouten about 6 years ago while visiting our daughter in SC. Kim showed us several homes in Fort Mill and Sun City in Indian Land. At that time I thought we would be moving from New England to South Carolina within a year or two. For the past 6 years she would email listings and reach out to us to see how things were going with us. In April I called her that we would be putting our house on the market and planned to move to this area this summer. She inquired if we had a real estate agent. We didn't and she recommended an agent in our area who was highly accredited in her field. Our house sold the first day it was listed. Kim and her team, especially Melanie Lester, at the Andy Bovender real estate office in Fort Mill were wonderful to work with. We were in Fort Mill for four days and Kim spent a day and a half showing us several homes. She knew just what we were looking for and if we didn't see something that wasn't quite right she tactfully pointed it out. After going back to New England all paper work was handled through phone calls and emails. All questions were answered very quickly and we were able to close on our house without flying back to SC. We would highly recommend Kim as she is highly professional and a joy to work with.
- L. FectoKim was very knowledgeable about the area and neighborhoods. She is very easy to talk to, and was always very responsive to our questions. Highly recommend
- J. ScancellaWe worked with Kim on the Andy Bovender team for the sale and purchase of a new home. She was such a hard worker and patient with us. Her knowledge of the area was outstanding and would absolutely work with her again.
- J. CritcherKim Trouten is the most exceptional real-estate professional we have ever used. She was extremely helpful through the search and selection process. Her team supports her needs well and kept everything moving throughout the process allowing us to focus on the physical relocation from another state.
- S. JonesI only rated five stars, because the site won't allow for six or more. We were new to the Charlotte area and Kim immediately assumed the role of tour guide and advocate. During the final negotiations, Kim actually got us a better deal than we were offering. After the sale, she remained available to help us with find any manner of goods and services, from where to shop to introducing us to a CPA, to telling us where the decent pubs were located. Kim certainly redefined our image of real estate professionals. I would recommend Kim to anybody.
- V. WaltherKim Trouten helped my wife and I navigate every aspect of buying a home in Charlotte. She was extremely diligent about communicating with us about the market and very quick to answer any questions we had. To top it off, she made the process fun instead of stressful. I cannot overstate how important that is when buying a house!
- J. ClaycombI cannot express enough the value that The Andy Bovender Team - and especially Kim Trouten - brought to my home-selling experience. This professional 'team approach' is one I would highly recommend to anyone buying or selling a home. From the staging and listing process - to the moment your home is live in the MLS - to the first few days of showings and then that moment the offer comes in - you need the assurance that you're being well taken care of. There was never a moment I didn't feel like this team had my back throughout the craziness that ensued once my home went on the market. Forty-eight hours, 26 showings and 4 offers later, I knew that Kim was bringing her vast experience and wisdom to my side to assist me in making the right decision for my situation. Years ago (in another state), I thought going the FSBO route was the best decision because of my budget-concious approach to everything. That couldn't be further from the truth. The value that having this team involved in your selling or buying world is beyond what one can describe in a review. Once you're in the "maze", you see that there are too many twists and turns you would never want to navigate on your own. I'm so thankful for this team and especially Kim. I would never recommend anyone else for my real estate needs. Every one of them go above and beyond what is expected to bring excellence, integrity, dependability and communication to your real estate experience - from start to finish. There's a reason they are Allen Tate's #1 award-winning team. I encourage you to experience that for yourself
- L. DayKim Trouten and her assistant Linda Day were both exceptional!! Kim has a extensive background and knowledge on all aspects of home buying. We bought a new construction property. This was our first home purchase she was very patient and thorough with us throughout the entire process and gave us really good advice along the way. Both Kim and Linda were very efficient at answering all questions even if we texted them at random times throughout the day.Relocating from New York to Fort Mill could have been an overwhelming process for us, but Kim made sure that everything went smoothly. We watched the whole building process through pictures and updates that Kim would e-mail to us. We moved to Fort Mill 3 weeks before closing and were very happy with everything. Best wishes to Kim, Linda, and the whole Allen Tate-Andy Bovender Team you guys were phenomenal. We highly recommend this team to anyone :)
- T. NguyenI met Kim about a year before starting to work with her and decided to have her list my house in Charlotte, NC for sale this past June. From the moment we sat down on my dining room table, she was sweet and went through the paperwork and process in full detail. She made me feel comfortable, letting me know that she had a whole team of experts who would work with me. Before I continue, I would like to say that this was the 4th time I worked with a realtor and she truly set the bar. From that point on, she set off a chain of events that would lead the house to be sold in 2 weeks: she had a professional photographer come over the house, listed the property, and had her closing agent send me a checklist of things I would need for closing so we'd be prepared. The entire process was smooth and effortless, thanks to Kim Trouten and the Andy Bovender team. There are many (and I mean MANY) realtors out there, but there are few true professionals. She and her team take their jobs seriously and deliver great customer service, which I believe, is 99% of the work in the realestate business.
- N. VergiliAs a long time investor, I have had Kim Trouten and her team assist with multiple purchases and sales. The systems that she and her team have in place are hands down the best I've ever seen. She always maintains personal contact throughout each transaction. Her team members support her flawlessly. She is relentless in getting the best deal possible and is extremely successful in managing through any inspection/survey issues. She is personally interested in ensuring every party to the contract is treated respectfully and works diligently to get the job done. I wouldn't use anyone other than her or the Bovender Team to handle my transactions.
- J. NettDifficult buyer's agent but Kim and her team kept me sane through the entire process. Spot on with her pricing recommendations. Great advice on negotiation and always looked after my best interests. Very smooth process thanks to Kim, Melanie and Andy. Highly recommended. Will use for my next transaction.
- E. CunliffeWe have worked with Kim on more than two occasions, at varying price ranges. She initially assisted us with the purchase of a custom built luxury home (our first purchase in this price range.) Her expertise and management of the entire transaction was excellent. She was able to negotiate with a very difficult seller, get us through several issues that came up during inspections; all while we felt like she was our strongest advocate. She always gave solid advice by educating us in great detail of our choices and would then go over the outcomes to us if we chose a certain action. She was certain, confident, straight forward and we never once felt like we were alone or making a questionable decision. This lady knows her business, statistics and bases her decisions on this. In addition to this she is a savvy business person with professional finesse. She also assisted us with the purchase of and investment condo. She did the same terrific job. Kim is excellent, reassuring and very adapting to your needs. She's real, good, entrenched in the area market and knows her stuff. You will most certainly be pleased.
- J. KhaledKim is by far the best agent I have had any experience working with. We are very picky and were very specific in what we were looking for, and she never let that stop her from persevering with us. We ended up building a custom home on a lot she helped us procure and then sold our existing house as well. She was instrumental throughout all processes, including helping us to negotiate the contract with the builder and assisting throughout construction with design suggestions, and other items to be aware of. She is very knowledgeable on what sells, what looks good and what mistakes you may be making in your decisions, and is not afraid to tell you so for your own benefit. Although I hope we never move from our new place, but if we do, we'll contact Kim immediately and be confident that she'll take care of it for us.
- J. BrooksMy husband and I were introduced to Kim by a mutual friend after we found out we were moving from DC to the Charlotte area. Kim is extremely knowledgeable, friendly, insightful, and as an added bonus, has a keen eye for design. She and her team advocated for us during the entire process, and it was evident the whole way through Kim supported us and was motivated to find us a home that was perfect for our familys needs. She took time to get to know us, our likes and dislikes, and would bring things to our attention as we sifted our way through houses. When we finally did decide upon the right place, Kim walked us through it every step of the way and never seemed to grow weary of our endless questions. As first time home buyers, we couldnt have lucked out more with finding such a fantastic agent. Many thanks Kim, Melanie, and the rest of the Allen Tate team!
- P. HagstromKim Troutman was exceptional to work with. Her agency is a force, in which everyone specializes in ONE job, making them the most efficient team we've ever worked with. They curated a detailed plan to sell our house, including step by step instruction for us, as home owner's. The team garnered us a first day, full price offer, with a less than 30 day closing. It was a superb experience; and, we will always use Kim & her team for all future real estate endeavors
- M. WatersKim was a terrific advocate for us not only during our long term search for the perfect house in the perfect location, she was a great asset during the closings of both of our properties.
- S. FlynnThis is our second time working with Kim to buy a home, and first time selling, and we were so happy with her approach to researching and looking at homes, her honesty in evaluating ones that were right and not-so-right for our family, and helping us weigh the pros and cons of each property. For both transactions, we so appreciated the attention to detail and her expertise in guiding us through the rest of the fun processes that come with buying and selling a home! We would highly recommend Kim to anyone looking to buy or sell their home and wanting a personal approach to the entire process! Very happy with her way of doing business!
- J. FlynnI would highly recommend Kim Trouten! She guided my husband and I through our buying and selling process and was quick to answer any questions that we may have had along the way. A true advocate for her clients! She always had our best interest in mind when dealing with both the buyer and seller agents. We are definitely satisfied with the level of service and commitment she had in helping us sell and buy a home.
- T. HoangI've known Kim for over five years - when she found the perfect home for my wife and me in Baxter Village. Not only was Kim a unusually perceptive at finding the house that was just right for us, she helped us through the hoops of purchasing a home during the real estate downturn, gave us many suggestions about finding dentists, doctors, churches, etc. near our new location, and has been very helpful in many ways since the purchase. Most recently, because of her eye for detail and design/decorating skills, Kim has graciously agreed to provide a number of great suggestions to significantly improve our 1st floor renovation project. I will use Kim if/when we move again.
- T. MacPhersonKim and her team were just wonderful and helped us have a very smooth process from start to finish. We were purchasing from out of State so the local knowledge and assistance was especially appreciated. This was also our first time purchasing a new home directly from a builder vs. an existing home and Kim did a great job both educating us on the differences in the process and supporting us during the price/term negotiations with the builder. We felt she got us a great deal overall vs. what we would have been able to get without her representation. Very glad we were referred to Kim and would absolutely recommend her to anyone else.
- S. HarrisWe were given Kim's name from friends of ours that worked with Kim to find their home and we are glad we took their advice. We were relocating from Ohio and dealing with all the joys that brings (new jobs, selling a house, finding the right schools, etc.) so we didn't have a lot of extra time to explore and extend the process. We instantly connected with Kim and told her our interests and what we were looking for in a home and neighborhood. When we made our first trip to Charlotte to see some areas, Kim had already mapped out spots that fit our criteria exactly. She drove us around for a full day showing houses and was our honorary tour guide, informing us of the region. With a tight timeline and being out of state, she made a complicated scenario seamless and actually fun. Kim was a pleasure to work with from start to finish. I would highly recommend you partner with Kim in your home search.
- S. MooreKim and the Andy Bovender team are the best. We had our home under contract within a couple days and then out of no where the Buyers backed out. Kim called and told us to be patient and she would reach out to others that had interest in our home. An hour later (around 10pm) she had our house back under contract. We were amazed. We also had challenges during inspection and closing where the entire Andy Bovender Team was outstanding. I could not ask for a better agent and team to help with Buying and Selling a home.
- J. FurtickKim is the best! This is our 3rd experience with the group. Kim assisted us in purchasing our home in 2011 and then again when my In-laws purchased in 2012. More recently, we listed our home in Indian Trail. Kim met with us a couple months before listing and made some suggestions on timing, list price, and updates around the house. We complied, listed 2 months later, and sold in ONE DAY. Her team is very responsive, professional, and knowledgeable. Her staff was also very helpful in assisting us with the selling/closing process. I recommend Kim Trouten and her team to anyone buying or selling in the Charlotte Metro area.
- D. WeilKim is not only an amazing realtor but an amazing person. Her knowledge of the area, wise investments, staging, etc. far exceeds any previous realtor we have worked with. She allows you to take your time and educates you throughout the entire process. She doesn't want to sell you something but wants you to find the perfect fit for your family. We worked with Kim for a year before finding the right home and every part of the process was amazing. She also sold our home in less than 24 hours after we put a contract on a new home. I can't say enough great things about her as a person and a realtor!
- E. WinburnKim and her team were wonderful to work with and I would recommend them to all of my friends. After trying 3 agents, my house sold with Kim and her team. They were kind, understanding, thought outside of the box and were the best at communicating.
- F. BoydWe unexpectedly saw a home we were interested in but did not have a local realtor. I jumped on line & found Kim from reading reviews. Although we were complete unknowns to her she did a great job of fitting us in. She listened to our "desires" & sent several prospects within those ideals. She easily helped us weed out homes that didn't fit as we saw them in person. Our process moved quickly. It was evident she had an excellent knowledge of what to expect in managing a sound & competitive offer for our area. Once we had a contract we transitioned to her team which handled our process thru closing with excellence. Additionally we stumbled into some challenges with another realtor. Kim stood up for us & challenged the individual for their questionable conduct with diplomacy & professionalism. She & her team focus on providing excellence themselves as well as referrals that reflect their values in excellence. I would highly recommend using Kim Trouten, she will help take the stress out of a big decision with her experience & knowledge.
- J. BurneyKim Trouten assisted me ably when I built my new home in Charlotte in 2013. Four years later when it was time to sell my home I turned to Kim Trouten for an expert's perspective. I wasn't disappointed in her and her team's "got-your-back" approach to what turned out to be a speedy and smooth sale. Thank you very much.
- J. WaldingKim was great in helping us buy our home. She was very knowledgeable of the area and helped us focus in the right place for what we were looking for. We were relocating from out of state. She was able to go to homes we were interested in and FaceTime us in to a walk through of the home so we could see it from where we were. She has great insights and knows her stuff! She was very honest and helped us find our dream home! She has a great team around her that walks with you through every step of the process. Kim is an amazing person and great to work with. She's extremely responsive and helps bring clarity along the way. She also has a great personality. I can highly recommend her to you!
- S. SorgerKim was amazing! She was not only professional and highly responsive but she kept us laughing as well. We had so much fun looking for houses and getting to know Kim. Her negotiation skills were fantastic and we were able to get everything we asked for in our new home. I would HIGHLY recommend Kim to anyone looking to buy or sell their house. She did both for us. My fianc and I have not only gained a realtor but also a friend...Thank you, Kim for taking such great care of Shef and me. We love you! See you at our WEDDING. ;)
- K. CarmolaKim is a wonderful sales agent! We were first time home buyers and Kim was recommended to us by one of my colleagues. She understood our needs and showed us properties that matched our needs. She was very flexible and patient and answered all our questions - even the crazy ones ?? She and her team helped us through all the processes that come woh hone buying from start to finish. We were very impressed by the professionalism of their team and would highly recommend her to our family and friends. Thanks Kim!
- A. VivekanandanOur dearest Kim... you have been nothing short of fantastic throughout our selling and buying process. Your knowledge, experience, professionalism and character are unparalleled. We've referred you before and will not hesitate to again. Could not be more grateful how this process went for us. THANK YOU!
- C. GasparovichWe don't know how we would have gotten through the process if we didn't have Kim. Her knowledge and experience is outstanding. Our buyers did a "For Sale by Owner". Because of this Kim made sure we were protected from all contingencies and kept the process as stress free as possible.
- K. KatzHaving worked with Kim, I have no desire to work with another agent. Kim sets a high standard of excellence for others to emulate. Kim is very knowledgeable and is a great resource in many areas. She offers valuable advice during the decision making process and truly cares about her clients making the best informed decision for themselves. When issues arise, she has impressive problem solving skills and resolves issues quickly to remove the stress from her clients. Kim has excellent negotiation skills to ensure her clients are paying a fair price and therefore ensuring they are making a good investment. AFTER the sale, she follows up to offer additional help. She is the BEST!
- R. TurrentineWe moved to South Carolina from Buffalo, NY. We were down there a couple of times, and Kim showed us around the area / helped us become familiar with the various neighborhoods and builders. She also familiarized herself with what we wanted. When we were ready to look in earnest for a house, we were physically still in Buffalo. Kim found us excellent housing options, reviewed the properties for us, and provided a "video tour" of the house! We bought a house without actually seeing it in person, but we felt very comfortable with our decision because of all the service Kim and her team provided. She went over and above and we appreciate it!
- G. BuczkowskiKim was great! We were moving from Denver to Charlotte and made 2 weekend house hunting trips prior to our move and continued to look when we initially moved to town. On short notice Kim set up full days of house hunting with homes in our price range that fit our criteria. She was very helpful as we narrowed our choices and negotiated the final price. Kim is friendly, professional and was just a joy to work with.
- J. ZielkeMy family has worked with Kim on the purchasing of two homes and the sale of another. I can't speak highly enough about our experience with Kim and her team. Our experience on each transaction was nothing short of outstanding. She is incredibly knowledgeable of the market and responsive to all of our questions and requests (both during the transaction and following). She continually demonstrated her commitment to finding us the right house and that we were protected as both the buyer and seller. Her continued investment was demonstrated in every step of this process and I could not be more grateful to work with her! Thank you, Kim!
- J. LandyWe were so happy to find Kim Trouten for our realtor. She drove us all over the greater Charlotte area in search of the perfect house. She is so knowledgeable about all the Charlotte greater area markets. Kim is also very familiar with home construction & design and that was very helpful as we looked at so many homes, new construction as well as resales. Even when when we changed our search criteria, Kim remained cheerful, optimistic and professional. She always responded promptly to our texts & emails. Kim always made sure we could see the houses when we requested, that's no small feat considering my husband's travel schedule! With Kim we gained a whole team of professionals to help us expedite our closing process. Every thing was expertly done and timely. We love our home now and can't thank Kim enough for her help to find it.!
- N. BonhamKim did a fantastic job for us. We had several complex situations pop up during our transaction and she flawlessly guided us through each one. I would not hesitate to use her again or recommend her to anyone I know.
- M. CobbKim is THE BEST. Hands down. Knowledgeable, experienced, professional and extremely responsive. She worked hard for us! We were delayed on our new construction and she really went to bat for us. We would have been delayed even more had she not fought as hard as she did.
- C. SmithWhen my son and his family moved to the Charlotte area in 2017, my recently retired wife and I decided to start planning to downsize to a home in the area. We wanted to be able to be close to one of the area lakes and were referred to Kim from our agent here in Alpharetta. We were VERY pleased with everything about our interactions with Kim! We started looking during our regular visits to the area to see our son and family. Each time, Kim and her team made all the arrangements for us to view different listings in our area of interest (south Charlotte, near a lake). Kim is very obviously a busy, top level real estate professional, but each time we met with her it felt as if we were the only project she was working on. We always felt like we had her complete attention. We also felt that she really listened and quickly understood not only the things that we said were important to us, but also things that we had not even thought of as being important! We never felt rushed or pushed. Once we decided to put a contract on a house, Kim served as an excellent coach on how much we should offer, what the terms of the offer should be, etc. She made the whole process so comfortable! Her assistant Linda did a fantastic job running down questions we had, setting up appointments, etc. Then once we put a contract on our new home, the "closing" expert on Kim's team (Mellissa) kicked into high gear. She took care of an amazing number of little details related to getting the mortgage approved and all the other paperwork that goes along with a real estate transaction such as this. If you are looking for real estate anywhere in the south Charlotte area, you will not find a better team than Kim and her associates.
- B. Ward"I give Kim Trouten and her team the highest of recommendations. Kim worked with me over a roughly 18 month period both to sell my home and to, ultimately, find exactly the home I was looking for. Im an empty-nester and in this latest move, I was both looking to downsize/simplify and I was looking to move closer to Uptown Charlotte. Kim listened well, actively and patiently as I gradually figured out what kind of home I was looking for and where. The neighborhood I zeroed in on, Dilworth, is highly desirable and finding the home that fit my criterion was a bit of a needle in the haystack kind of search. Kim judiciously avoided homes that didnt fit, yet jumped on those that fit my objectives. Her detailed knowledge of the neighborhood was critical in helping me both zero in on where within Dilworth made best sense, what considerations in the homes was most important and what was appropriate pricing. Importantly, she possesses a skilled eye in helping me visualize what was possible as we looked at homes and ultimately chose the one I now live in. With all that said, Kim, Linda and Melanie are ultimately in a service business that is about relationships. They were always responsive, proactive and, most importantly, truly good people to work with. I would recommend them strongly to others."
- P. KeaneWe have bought two homes with Kim over the past 5 years and could not have been more pleased. She knows the local Charlotte area so well and picked homes to show us that exactly matched what we were looking for. She assisted with everything from repair contacts, decoration ideas, and introducing us to neighbors! Her service does not end at the sale either, she is still my "go to" person for questions about paint colors, contractor referrals, and all things real estate. She also gives back to the local community and is an all around wonderful person.
- D. WrightWorking with Kim throughout the years has been a wonderful experience. She helped us purchase our first home, and then listed and sold it this past year so we could buy our dream home. She is really down to earth, and connected well with both my husband and I. Kim and her team are super responsive, extremely trustworthy, and very responsible. She makes the process of purchasing and selling a home practically effortless! I would not hesitate to work with her again, or refer her to friends and family
- A. Jansen