Silvia Rodriguez

As a Claims Specialist I am responsible for investigating and handling smaller and less complex (curative) claims to resolution and post closure clearance matters. - Investigate and resolve curative claims - Obtain relevant documentation - Review curative claim cause and process code for correctness after assessment; establish /update process codes as required - Outsource appropriate matters to local office for resolution - Provide status updates for all claims responsible for - Correspond with customers upon the receipt and resolution of curative claims