Bruce Mcgovern

For context I am a licensed real estate broker in Illinois and my day job is selling leads to real estate brokers throughout the US. 4,000 brokers nationwide. So suffice to say I have a lot of experience with brokers. And Bruce epitomizes why people have such a bad view of our business and real estate agents in general. I reached out to Bruce about a property he had listed which I was interested in purchasing for myself as an investment. Almost 2 weeks go by and he gets me zero of the information I asked for. Quintessential real estate broker who has no tangible information at all about their own listing. I have no idea why agents list commercial properties when they can't even answer basic questions. Maybe he's used to buyers who don't ask questions. He is your typical agent who slaps a property on the MLS and collects their fee not following up with an actual customer interested in purchasing. Not to mention I sent him several emails and left a voicemail with 1 mediocre response that "he was going speak with his seller and get back to me". Then he sends me an automated email that one of the properties I inquired about is now under contract. Still not providing me with any of the information I asked about. Amazes me how some people stay in business with their terrible communication skills and lack of customer service. No idea how someone could be paying him a commission when he just lets buyers slip through the cracks. Seems hard to believe he is meeting the fiduciary duty to the seller and earning his fee. I was still interested in his listing like I told him from my last email but apparently he doesn't care.