Heidi Phong

Being in the military means I have moved around a lot and bought and sold houses all over. Heidi Phong is easily the single worst realtor I have ever had the displeasure of dealing with. We bought a home in California for which she was the selling agent and it was only through the extraordinary efforts of our own realtor that anything got done at all. She was non-communicative in the extreme, requiring our agent to send no less than a dozen messages across phone and email to get anything at all from her. It almost seemed as if she was trying her best NOT to sell the house the way she refused to speak to our agent or ourselves. She clearly relies on her staff to get anything done at all and, unfortunately, they were not much better. They did, however, at least know how to pick up a phone or reply to an email on occasion so we could get to the move in date six months after making our offer. I will never understand how you can keep a business afloat with such poor communication, poor processes, and poor motivation to sell your client's house as she demonstrated to us.

Finally comes out Heidi Phong has been arrested as being one of the major drug lords on the west coast. Using her real estate business to laundry money for the Chinese