Mercedes Pelt

My husband and I had no idea how much we needed a realtor as we started looking for our first house. We kind of thought that since we could see listings almost immediately on Zillow, we didn't really need an agent to help us find a house. We had no idea that helping us FIND a house is only a tiny fraction of everything a realtor actually does. Mercedes expertly guided us through the process of making an offer, coming up with the ideal number for the dreaded "best and final" bid, and then navigating the whole escrow process. Her experience and knowledge of the South Bay is really unparalleled - we went to open houses for months on our own before we were ready to buy, and everywhere we went, the listing agents knew her name. When we started making offers, we quickly learned how important this was because the listing agents typically prefer to go into escrow with a realtor they know and trust. She also knew all the South Bay ins and outs - which areas to avoid because the ground is unstable and the foundations will crack, which parks you might want to take your toddler to, why a house in one area is going for several thousand dollars more than a house a few blocks over, etc.Finally, I think we benefited most for her ability to expertly navigate everything through escrow. We had no idea how many moving parts there are when you are closing on a house, and how each piece has to be completed in a timely fashion in order to close on time. She was on top of everything - coordinating and attending inspections, setting up a home warranty, staying on the case of the slow escrow officer, etc. She was super responsive to calls and emails (and late-night panic-texts) throughout the entire process, explaining each step of the way. Also, she has endless contacts - home inspectors, plumbers, chimney inspectors, termite people, flooring experts, etc. - and we were able to set up all the inspections and repairs we needed ahead of time. We honestly couldn't be more grateful for Mercedes' expertise and guidance through our first home-buying experience. We absolutely would not have been able to buy the house we bought without her knowledge, advice, and expert negotiation skills. If you are looking for a realtor that will make the whole process smooth and seamless, I highly recommend Mercedes!

Mercedes is a pleasure to work with! Shes attentive, knowledgeable + self-assured. She works with her head + her heart. Her communication skills are unmatched. Text, email, phone... whatever the form of communication, Mercedes always returned our messages in a timely manner + was always respectful of our time as well. She did not sugarcoat any information or try to sell us. She continually provided us with options, information + facts. We found a home in the neighborhood we love that we can make our own. For that, we are forever grateful to Mercedes + her expertise!

I just recently sold my home in north Redondo Beach and my realtor was Mercedes Van Pelt. From our first meeting, I was impressed with her knowledge, expertise and attention to detail all of which made the process of selling my home very easy for me. Mercedes leaves nothing to chance and makes certain you are always informed of exactly what the next step is going to be in the selling process. Would I retain her again as my realtor or recommend her to someone else? You bet!

We are new to the South Bay and Mercedes was recommended to us by friends. She helped us get to understand different areas and purchase a house. She is experienced, attentive, responsive, organized, and punctual. We would confidently recommend her to anyone looking to sell or buy a home in the South Bay. If we decide to sell our new home in the future, we will contact Mercedes.

Mercedes helped us purchase our first single family home in the South Bay and also helped sell our townhome. She exceeded our expectations. She was responsive and her negotiation tactics helped us get top dollar for our townhome, and also a very reasonable purchase price for our new home in a seller's market. We consider Mercedes part of our extended family!

We were blessed and fortunate to hire Mercedes Van Pelt for our recent sale in Long Beach providing us the opportunity to move mortgage free to Palm Springs! My wife and I were introduced to Mercedes 6 years prior by our previous realtor for our purchase in Long Beach and we couldnt have been happier with her. Fast forward to 2020 and we instantly hired Mercedes once again as we consider her not only as a great realtor, also as a friend! First, she was very responsive and provided her professional guidance every step of the way. She listed our condo preparing us to what to expect with listings during the Covid pandemic. The listing looked great and we got plenty of interest based on her experience and marketing skills.Like 2020 has been a year like no other, the sale of our condo didnt go as desired, to no fault of Mercedes whatsoever. We had two separate buyers, the first which ended up defaulting, breaking our contract and Mercedes, with her due diligence and professionalism was on top of every issue that came up working proactively to solve them as they came. While in escrow, during the final days after completing our walk through, with only the buyer having to sign loan documents, the buyer pulled out! To show the example of Mercedess tenacity, during this unfortunate period, she reached out to the buyers agent for constant updates, she contacted our listing agent in Palm Springs keeping her in the loop and even contacted the listing agent in Palm Springs to explain what had happened, asking for patience with our sale. She even reached out to the listing agent to vouching for us as her clients! Who does that?! Mercedes does!In the end, we had to relist our condo, got a second buyer and this time, the escrow went much smoother, selling our condo enabling us to move to Palm Springs!Mercedes is a professional through and true treating her clients as if you were her family! We know we would recommend her to anyone looking for an experienced professional who knows her craft in and out.