Zenja Darabnia

I have not (yet) met Zenja in person. The entire process of selecting, viewing, negotiating, and purchasing this Tempe home was conducted from Michigan, 1800 miles away. I met Zenja by chance when she responded to my Internet inquiry about a property. Now, if I were looking for another property or knew someone who was, I would not lose her contact information. I cannot imagine that another Realtor would or could do as good a job as she in representing my interests and keeping me informed, especially from my remote location. Her technical and Internet skills are outstanding.From the beginning we were able to work together as though we had a long and trusted professional relationship. She was always professional, well-informed, available, and sensitive to my needs. She walked my sister through the first house, then helped me put together the original offer. When it became obvious that the first property was not going to work out she assembled an Internet list of ~40 properties with similar characteristics in a two-mile radius, then, using Skype, gave my wife and I a virtual tour of the two properties of interest to us, one of which we selected and offered on.Zenja gave us contacts for an out of state mortgage provider, for all Tempe utilities, and for home security. She evaluated the home inspection repairs and collected receipts; she waited at the house for two hours on a Friday afternoon while a technician installed the home security system; she checked to ensure that the sprinkler system was turned on and functioning; and she held the keys and security fob for my arrival at a later date. She has functioned superbly as my eyes and ears, and as my counsel. Zenja must have numerous clients who purchased larger homes than I, and yet I felt at all times like I was her only client; she was available at all times, and there was nothing she couldnt do for me.In the beginning I was nervous about looking at houses in Tempe from Michigan, and felt that at some point I would need to fly there to complete an inspection or facilitate closing. My concerns have all been resolved to my complete satisfaction. I couldnt be happier.

We cant express our gratitude and appreciation for the over the top service we received from Zenja. She treats her clients like they are family or at least best friends. Her expertise shines through with the first contact because of her wealth of knowledge and experience in the real estate business. She is always ready with information, updates and an ear to listen. Working with her on the recent sale of our house has been a pleasant and interesting journey. We highly recommend her whether a person is buying or selling property as she has done both for us and even found us a temporary rental. Zenja is great!

Just before the first time I spoke to Zenja Darabnia, I was extremely frustrated with the home buying process. I had communications with other agents who seemed more interested in telling me what I wanted rather than listening to what I had to say. When I first called Zenja, she listened really listened to me. I felt immediately at ease to be speaking with someone who clearly had my best interests in mind. She gave me the tools to initiate my search and pointed me in the right direction. Throughout the home searching period, she gave me advice when I asked for it, but allowed me to decide which direction to take and which properties to view. We met many times looking at homes and each time she was there waiting with perfect punctuality. When I decided on a home, the process of buying it was filled with pitfalls like multiple offers, inspection issues, and loan approval difficulties. The process would give me anxiety at times, but during those times I would call Zenja who always managed to put my mind at ease. When the deal was closed I was so excited and so grateful to have had such a great agent on my side.