Helen Chong, CCIM Real Estate Agent at HAYLEN

Helen Chong, CCIM

Real Estate Agent at

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  • Retail Sales
  • Multifamily
  • Apartments
  • First Time Home Buyers
  • Investment Properties
  • Luxury Specialist

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Agent Highlights

Helen sells properties fast - selling more than 20% quicker than the average Los Angeles agent.
Helen gets the job done - completing more sales than the average Los Angeles agent by 24%.
Helen also has Townhome expertise - working with over 17 more townhomes than the average agent.

Helen's Transactions

  • Single Family Home
    6 bed / 7 bath
    Helen helped a buyer purchase this property for 11% under asking price
  • 4033 Chamberer DR
    San Jose
    Single Family Home
    5 bed / 3 bath
    Helen outperformed the market - selling this property for 10% over asking price
  • 839 Laurel AVE
    Single Family Home
    4 bed / 3 bath
  • Single Family Home
    3 bed / 2 bath
  • Condominium
    1 bed / 1 bath
  • Single Family Home
    4 bed / 3 bath
  • Single Family Home
    3 bed / 3 bath

More about Helen Chong, CCIM

Helen Chong, founder and CEO of the Haylen Group, is consistently ranked as one of the Bay Area’s top producing real estate agents. Motivated by an early life of financial hardship, her primary aim is to help her clients achieve financial security at retirement. Helen moved to the U.S. from Hong Kong and graduated from UCLA with a degree in Economics. She then became a Pension Fund analyst, but when she saw clients’ pension suffered during the dot-com bust, she began looking for something safer with better control. Her search was satisfied when she studied various strategies with real estate investments. Helen believes that real estate investment can lead to financial independence, whether as a primary residence or part of a broader portfolio. She advises her clients to make informed decisions that benefit their financial futures and strives to make the complex real estate process ...
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University of California, Los Angeles

Other Certifications

Accredited Buyer's Representative (ABR®), Certified Commercial Investment Member (CCIM), Certified International Property Specialist (CIPS), Graduate, REALTOR® Institute (GRI)


President's Choice Award - SCCAOR, Most Valuable Player - NorCal CCIM, Nominated for Industry Impact Award, Top 100 Most Influential Women in Silicon Valley 2021 by Silicon Valley Business Journal, America's Best Award (Top 1.5% Nationwide) 2018, America's Best Award (Top 1.5% Nationwide) 2019, America's Best Award (Top 1.5% Nationwide) 2020

Other Languages

Indonesian, Cantonese, Mandarin

License Number


Helen Chong, CCIM's Reviews & Ratings

Tell us about your experience with
Helen Chong, CCIM

    • I was looking for a realtor to buy our first house, lucky through yelp got to know Helen and Susanna. Being first time home buyers there are a lot of things one can be ignorant about, but we were extremely lucky to have Susanna who is very knowledgable. She guided us through every step and told us what exactly to look for in a new home. Not only are they good at what they do, but have great personalities. Susanna showed us a few listings based on our preferences and finally we found one in less than 2 weeks of our search. They also introduced us to an amazing loan agent. I felt very comfortable giving my honest opinion for every house we saw, they really respect your decision and never will they force you to buy a house unlike my previous realtor. Susanna is extremely patient, she answered all my questions throughout the whole process.Overall we had a great experience and it was a pleasure working with them. If you are looking for a realtor I'd highly recommend Susanna and Helen. You cannot go wrong by choosing them as your realtor. Not only did I find a good realtor, but two good friends through the home buying process:)

      - Samyuktha D.
    • I met Helen Chong from attending the NorCal CCIM meetings and have come to know and trust her. Our first project together was a 100-unit apartment listing in San Jose. Her valuable insights and experience helped us stand out from competitors to win the project. Since then, Helen and I continue to refer trusted clients to each other and have closed multiple deals together. Helen is reliable, honest and quick to respond to client and agent inquiries. She is also one of the best real estate negotiators I know, whether representing buyers, sellers, landlords, or tenants. Helen sets a higher standard among the many agents in the Bay Area and its the reason why she is chosen by her client and peers to be on the cover of "Top Agent Magazine". Its a privilege and honor to work with Helen, and if you're thinking of hiring one of the best real estate advisor, I would highly recommend giving Helen a try.

      - The Ivy Group
    • This review is long overdue. I have known Helen for a few years now, and have done multiple transactions with her. I also sent a few friends to her and they all successfully closed transactions with her help with great ease and success. Not all agents/brokers are equal. When you have an easy deal, you may not notice the difference among agents. It is when you have a tough deal that the agent shines through. Helen is by far the best agent that I have ever dealt with. I had several difficult deals with unreasonable counterparts and she managed to settle them all. There were also times when she would honestly tell me that we should walk away from a deal, and we did, and subsequently she found me a better deal. She is very honest and holds the highest standard of her work. She works hard, is literally available 24/7. I sometimes send her emails in the middle of the night and she replies immediately! Her team members are also great. I have worked with Peter, a very experienced veteran in real estate. He is very astute in picking a winning property. They know both Northern and Southern California markets very well.

      - W L.
    • We bought our first home through Haylen Group. Both Helen and Susana are super friendly, professional and knowledgeable. As a first time home buyer, we had many questions and uncertainties, both Helen and Susana are always very patient in answering our questions. They made our experience smooth and pain free. Helen and Susana worked closely with us before, during, and after we bought our house. Even after one year after we purchased our home, they sent us a reminder for necessary repairs to the builder. All in all, we really enjoyed working with Haylen Group and highly recommend anyone who is thinking about buying a house to choose them.

      - Xuqing H.
    • I have enjoyed working with Helen in my search for commercial real estate. She enlisted the help of Tim Tran from the Ivy Group and together they guided my search to find the right property for my business. It was a 5-month journey that afforded me a number of lessons about commercial real estate but ultimately ended well thanks to her diligence, negotiating skills, and network of professional contacts. Helen and Tim successfully negotiated a good deal for the purchase of a commercial property that will allow my business to grow and control its own destiny.

      - Josh T.
    • All in all, we really enjoyed working with Haylen Group and highly recommend anyone who is thinking about buying a house to choose them.

      - Xuqing H.