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More about Claudia Nelson
Claudia earned the Best of HomeLight Award in 2018 for being in the Top 1% of agents in the area.Learn about Best of HomeLight >
Claudia Nelson's Reviews & Ratings
Tell us about your experience with Claudia Nelson
- Claudia helped me buy a home
Houses sell themselves. If a potential buyer/renter falls in love with a piece of property, the likelihood of he/she wanting to procure it is roughly 85% and higher which simply makes the agent a go between and guide throughout the process. In my case, this is exactly what occurred, but I never received the "guide". From the very beginning of this process Claudia's communication with me was spotty and lacking, which in retrospect should've been my first warning sign. I relocated from Texas to Virginia for a new job and a chance of military post and didn't expect all of the communication efforts between myself and a real estate agent to be initiated constantly on my part; they were. After a rough few weeks of phone tag to locate Claudia who was constantly out in the field and rarely returned messages during a 48 hour span, there was finally some movement in the already strenuous process of relocation and a lease was drafted up and signed along with a pet addendum. When it came time to pay the first month's rent and security deposit, I was the one who had to continually request to do so. A week of request gave way to a link provided by Claudia, which once opened I realized was a rush job. The rent was a rounded almost as though Claudia didn't have the paperwork in front of her to input the correct numbers. After a phone call this was confirmed to be the case; Claudia was out in the field and working from memory. Two days later this was rectified. All documents were amended and stated the correct information at this point. About a week later I loaded up my car and my cat and began the drive to my new life and new home. 21 hours and only four short gas/food/stretch stops later I found myself arriving in Woodbridge, VA with my Pod that contained my whole life waiting for me in the driveway. There was no heat. The vents were not cleaned, after discussing it with Claudia the next day I learned they hadn't been cleaned in a year, there were dead flies in every room, cobwebs in doorways and cabinets, black scuff marks and dents in the walls, unclean toilets, and a few other discrepancies that had been addressed previously but not attended to. My first few nights in this new city were spent in a motel down the street while I commuted back and forth to clean the house even though Claudia insisted there were cleaners that had spent 5 hours in the house a few weeks earlier before contractors had come to repair...well I'm not entirely sure, because as I mentioned there were still discrepancies throughout the house. Claudia met me at the property the second day after I insisted she do so. The previous night as soon as I arrived I conducted a thorough walk through along with 100+ pictures and sent them to her as well as my relocation assistant before I went to the motel; this emailed walk through is what we went off of as we toured the house together. After about 5 minutes spent with Claudia, I felt unheard. Claudia insisted that the house was move in ready even though there was no heat and she repeatedly spoke over me when I pointed out the damages on the walls made from, presumably, the previous tenant. Even as I voiced my concerns about the damages, she consistently called them “cosmetic concerns” and didn’t understand why I, a new tenant, would request to have them repaired. With all of this said and done, while I still transition and work through these issues in a new state, I absolutely would not recommend her to those looking for a realtor. Poor and callous communication to say the least, empathy unheard of, and self prioritization. There are hundreds of realtors in the area, continue your search elsewhere.Show More
- Claudia helped me buy a home
Claudia is an excellent realtor. I was so scared to start the home buying process until my husband and I met Claudia. She provided detailed insight about the process. Today we own 2 homes. Claudia, keep smiling.....you're a super hero.
- Claudia listed and sold my home
I did a lot of research before selecting Claudia, and I am glad that I did. We asked her to help sell our home in a not so hot market, and 18 days later we had a contract for $10K over what we asked. She was very patient and worked closely with us throughout the process so that there were not surprises or hiccups. She was easy to work with, has a great personality, and is extraordinarily good at what she does. I would recommend her to anyone selling or buying a home.
Claudia Nelson is the best real estate agent you can find,she is very professional smart and she has the best customer service. She is always available when we needed her. We are so happy that she is our agent.- Silica, Woodbridge, VA
I cannot begin to express how thankful we are for Claudia! My husband and I were selling our first home and were a little nervous in starting the process. Claudia made it so easy! I still can't believe how stress free it has been. She knows all the right questions to ask and is also a great listener. Her photographer takes amazing photos, so good were the pictures that our home sold in less than 12 hours, site unseen! If you are looking for a knowledgeable, attentive realtor, Claudia is your gal! I will refer her to anyone I come into contact with looking to sell or buy!- Linh B.
I normally throw business cards away that I find in my mailbox. But for some reason I decided to keep this particular one and give the agent a call, as I was planning to put my house on the market. Im very happy that I did because the services Claudia provided as seller agent was exceptional. She went above and beyond to advertise my property and to get as many showings as possible. She was responsive to my phone calls and emails, making herself available throughout the entire process. Its definitely a buyers market and I was competing with a lot of sellers in my community alone; that made Claudia have to work that much harder to get my home sold. But, she was patient and always seemed willing go to the end until she found the right buyer, which she did. I highly recommend Claudia. She was really great!- B.W. (Potomac Club)