Bill Richard

When we were first time home buyers, we were looking for someone that we could trust and someone that would help us walk through learning all of the ins and outs of buying a new home. We found Bill Richard through a mutual friend and he was just what we needed. Since that first purchase, we moved out of state and into different parts of California. When we came back to San Diego and decided it was time to buy a home again, we knew that we wanted Bill to be our agent again. We are grateful for his insight and help in finding our family the home that is right for us! Thank you!

When I started looking to buy a house in Carlsbad, CA, I had been to about 75 open houses over several months and had yet to connect to a local realtor. I came into contact with Bill Richard at an open house during my open house tours in the North County area. When I met Bill there was an instant connection. I am very selective and was not in a hurry to purchase a home. Bill understood my requirements and working together over several months we narrowed down the search to a few neighborhoods. Bill also recommended working with Kelly Kline of One Trust Home Loans to get pre-qualified. I sold my home to a friend and Kelly took care of that loan and it was an easy transaction. As was my loan through Kelly. The right home eventually arrived on the market and Bill went above and beyond during the entire process. I had moved out of the area and was not able to be part of the inspection and other things that needed to be handled. Bill scheduled and was present during those needed processes. He called, texted and emailed me regularly keeping me updated on the transaction. Working with Bill and his team felt like I was with friends. The purchase of my home in Carlsbad went very smooth. I have already recommended Bill and Kelly to others, and will continue to do so in the future. Robert

I cannot say enough about our experience with Bill Richard. He was the consummate professional who helped us through a very complicated transaction - purchasing a bank-owned property. He operated by the motto of going "above and beyond" in assisting us through every step of the process. However, what struck me the most regarding Bill was his integrity. He displayed this attribute time and time again and in the short time he worked with us, I felt comfortable trusting him, knowing he was truly looking out for our best interests. I would unequivocally recommended him and use him again for future real estate transactions.

To Whom It May Concern, In an accelerated world, where transactions and sales speak louder than service standards, there are some notable exceptions to the rule. One happens to be Bill Richard of Richard Reality Groups. Bills approach to selling real estate is clearly not a numbers game, but rather he has chosen to embrace a service based strategy to ensure that his new prospects became life-long customers. As 1st time customers, it struck us that Bill built his business on the premise that exemplary service and satisfied customers are more important than short term financial gains. In representing our interests, he looked at the income as a by-product of the sale, not a focal point that drove the sales process. It wasnt about numbers, but rather about satisfying the customers objectives. One of Bills trademark behaviors was his accessibility. He was literally always available to speak with me, my wife or our son to provide candid opinions about any aspect of the properties we were exploring. He was always cordial, professional and accommodating. Since this was a first home for our son, Bill made the time to have one-on-one time with him to solicit his specific ideas and opinions rather than just catering to the buyers. We were impressed. He spent the time with us to truly assess our particular needs so the homes we did see fit our specific guidelines. He educated us on the market, thereby making the process fast and easy. Another aspect of this transaction which impressed us was the fact that Bill made himself an expert in the local market and various property types. His knowledge was encyclopedic. He made sure we had no shortage of options or perspective throughout the process. Exceptional service is underscored by people of character. Bill has a surplus of character and that was manifest in what we came to recognize as legendary patience and a broad base of real estate knowledge. Both were instrumental in allowing us to become informed buyers. We were highly satisfied with his overall services and work ethic. My unilateral decision to send this letter of recommendation is evidence of that satisfaction. I would recommend Bill to other potential buyers without reservation. With Thanks, Tim and Jenni Smith

Our transaction was fast, but Bill was faster! I completely appreciate all of the hard work and negotiating that Bill did for us. He's excellent at his job and even more excellent at who he is as a person! He's the only person I trust to help me buy or sell a home!

Having first worked with Bill, Jan and their team dating back to 2000, it has been a pleasure to reconnect with the Richard Realty team once again. Bill truly is the "full service broker," as he's helped with multiple real estate transactions of mine over the years, been a mentor for my personal growth, and most recently has helped shape my commercial real estate needs in launching my new business. Most importantly, Bill's integrity and loyalty to his client's is something you won't find elsewhere. He exudes a special touch that delivers to your every need and ensures your satisfaction is met at every turn. As I approach almost 15 years of knowing Bill and his team, I thank my colleague time and again for setting that relationship in motion. I recommend Bill and the Richard Realty Group with enthusiasm for all your real estate service needs. They will NOT disappoint.

The first time we met Bill was Easter Sunday in 2005. We were driving around looking for open houses and Bill was in the street outside his own home, greeting his dinner guests. Bill not only came over to us and answered our questions, he invited us in for dinner! We knew that when we were ready to buy a home we would use Richard Realty Groups. We have now bought and sold our home in Carlsbad with Bill as our Realtor. Bill has a way of putting you totally at ease knowing that he is taking care of all the details. His market knowledge and expertise alongside his professionalism and attention to detail allows you, the home buyer or seller, to be comfortable knowing that should you have questions or concerns, Bill and Richard Realty Groups are there for you at any time, day or night. The photos taken by Steve Compos for marketing purposes showed an appreciation for our home and the personal touches we had made to it, not just as an object for sale. We would recommend the Richard Realty Groups to anyone buying or selling their home. You couldn't be in more patient, honest, dedicated or professional hands.

Bill and his team did a super job in listing and selling my former residence. Then Bill worked himself to the bone to find us just the right new home. It was a difficult and complicated process but Bill never lost his cool patience, wise counsel and gentle demeanor. His exceptional market expertise and negotiating skills proved to be invaluable in the successful sale of my former residence and the purchase of our new home. Sellers and buyers in both transactions were delighted.

I decided to sell my home in Fountain Valley, downsize to a condominium, and move to North San Diego County to be closer to my grandchildren. After 44 years in my FV residence, I dreaded the process of selling one home and buying another and all the life-changing decisions I would face. Bill not only made my experiences less stressful, he made them enjoyable; and he was always available to show me listings that met my criteria. After looking at a unit, we'd discuss the pros and cons so that I could easily eliminate the choices that wouldn't fit my lifestyle. Once he had me walk up and down a flight of stairs leading to the front door six times to see if I would be comfortable having to navigate stairs every time I entered or left my home. Another time he asked me to retrace my steps from a gorgeous condo down the long hallway to the underground parking garage. Then he posed the question, "Will you be okay with doing that every time you leave your condo?" at which point the upgraded designer condo had lost some of its appeal. We stood on patios and discussed the view and the canyon breezes. His skill in posing thought-provoking questions for my consideration definitely led me to make the best decision for myself and my family, and his expertise in negotiating skills brought great results. I am most grateful for Bill's wisdom and experience. Thank you so much, Bill.