Cathy Poungmalai Real Estate Agent at EXP Realty

Cathy Poungmalai

Real Estate Agent at
EXP Realty

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  • Listing Specialist
  • Top 1% Nationwide
  • Renovation Specialist
  • Life Top Producer, NVAR Multi-Million Dollar Sales Club
  • IAHSP Luxury Home Stager
  • Pricing Expert
  • IAHSP Certified Home Stager
  • First Time Home Buyers
  • Investment Properties
  • Vacation Home
  • Relocations
  • Probate
  • Waterfront Specialist
  • New Construction
  • Luxury Specialist
  • Retirement Specialist
  • Land Specialist

Is Cathy the right agent for you?

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Agent Highlights

Cathy sells properties fast - selling more than 46% quicker than the average Arlington agent.
Cathy gets the job done - completing more sales than the average Arlington agent by 8%.
Cathy is a SFH expert - working with over 76% more single family homes than the average Arlington agent.
She also represented me as a buyer and negotiated $15,000 off the purchase price of my next home. I have known Cathy over 20 years as a close friend, partner, coworker, employer, and client. Cathy i...

Cathy's Transactions

More about Cathy Poungmalai

My Client-First Philosophy: There are many qualities and skills that go into being an excellent real estate professional - integrity, in-depth community and market knowledge, marketing savvy, effective negotiation skills and a high-quality professional network, all of which are hallmarks of how I work. That said, in my experience as a Northern Virginia real estate professional, I've also found that providing the very best service is essentially about putting my clients first. This means keeping myself accessible, being a good listener as well as a good communicator, and responding quickly to your needs. This "client first" philosophy has always been my approach and it requires me to continually improve my skills and ways of doing business. In addition, I've found that the latest technologies are enabling me to do everything I've always done, only much more quickly and ...
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Colorado State University, Mike Ferry Organization

Other Certifications

Certified Luxury Home Marketing Specialist® (CLHMS), Seniors Real Estate Specialist (SRES)


Life Top Producer, NVAR Multi-Million Dollar Sales Club, Washingtonian Top Agent 2019, Northern Virginia Magazine's Best Real Estate Agents 2016-2020

License Number


Cathy Poungmalai's Reviews & Ratings

Tell us about your experience with
Cathy Poungmalai

  • Cathy listed and sold my home

      She also represented me as a buyer and negotiated $15,000 off the purchase price of my next home. I have known Cathy over 20 years as a close friend, partner, coworker, employer, and client. Cathy is a "natural" to sell homes, combining technically brilliant marketing campaigns with her creative and contemporary staging genius. Her top notch remodeling crew round out her licensed team of savvy agents that sets a standard few can hope to match. An early decision to hire Cathy is a great way to get off on the right foot to sell or find your home. Give her an opportunity to share her statistics, and you will see her (ultimate) secret to success. She brings the sun wherver she goes.

    • Cathy listed and sold my home

        As a recent widow forced to sell my home, I aspired to make sound decisions, but right off the bat, even as a former agent, I felt outside of my comfort zone. Selling your home is an emotional as well as a business transaction. Hiring Cathy is best first decision of many you must inevitably make when selling your home. Cathy is a "natural", combining technically brilliant marketing campaigns with her creative contemporary staging genius. Many Realtors aspire to, but can't match the standards of excellence she sets for herself and her team of licensed agents, lenders,contractors,and stagers. As a close friend and business associate for over twenty years, I have learned that Cathy is much more than a ferocious talent at the top of her field. Her secret is she brings the sunshine with her wherever she goes.

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      • Cathy listed and sold my home

          Highly recommended. Very professional and friendly.Our house was on market with another agent for 3 month. With Cathy as our agent house was in market for only five says and was sold 23k over asking price. Amazing ,and it was sold during Covit -19

        • Cathy helped me buy a home

            If you’re thinking of buying a home, I highly recommend using Cathy. I don't think I would've been able to purchase my home without her expertise, knowledge, persistence and masterful negotiation skills. At the time, the market was competitive and most homes were getting multiple offers. The townhome we wanted was the most unique and very, very desirable due to the school district, location in addition to many other great features. To be honest, I didn't think we had a chance against strong buyers we were competing against. But Cathy really came through, she was assertive in her approach and helped us get the house! She really cares for her clients and fights for them. I am so happy I used Cathy for my home purchase. Thank you Cathy! We love our home and are so thankful to you. Call Cathy! You won't regret it.

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          • Cathy listed and sold my home

              Cathy is hands down the best realtor in the region! She helped us sell a home at top price several years ago, right as the housing market was taking a downward turn, so I knew she could help us again. She is extremely responsive, very knowledgeable, and a fantastic saleswoman with years of experience and a deep passion for her profession. This time we thought we'd be selling under optimum conditions, but just as we were preparing to list the COVID-19 shutdowns began. Cathy was prepared and on top of everything! We had a FaceBook live open house as well as the traditional open house with all precautions in place. We still sold our Annandale home within days and had 5 offers over listing price! I didn't expect anything less, I knew we were in good hands. THANK YOU, CATHY! You're still the best!!

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            • Cathy helped me buy a home

                it was great working with Cathy! If you are interested in a forever home, she will find it for you and do everything in her power to get it for you. In my case, we beat out 22 other offers to get the house I wanted. Not only that, she found me a moving company and handymen who were willing to work despite the coronavirus. All took appropriate precautions by wearing masks and practicing social distancing as much as possible. You can’t go wrong with Cathy and her staff. She’s a joy to work with and a wonderful person.

              • Cathy helped me buy a home

                  I strongly recommend Cathy if you are looking for your future home or selling your home. We were in California when we are searching for a new house in DC area in February. It is amazing that she helped us to get our dream house within three weekends. My husband and I are both working in California and we can't fly to Virginia for the open house on Friday. I called Cathy that I really like a house that I know it's going to be gone soon. She immediately told me she would take video for us that day. We both liked the video tour so my husband flew the next day to make an offer. She helped us to get the offer ready and we finally got the house! She is also really resourceful. She helps us to connect the carpet cleaning company before we move in. If you have questions, she will help you and find someone who can help you. I am glad she is our agent and I will recommend her to anyone who is looking for a house in DC area.

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                • Cathy listed and sold my home

                    Cathy maintained a professional, positive demeanor and expertly managed a high-stress sale on a home that originally sat on the market for months with another realtor. Cathy came in with a view of how to get the job done and efficiently executed that vision to make it happen, even during a pandemic! I highly recommend Cathy if you’re looking to sell your home!

                  • Cathy listed and sold my home

                      Cathy was the selling agent for our house in Virginia. We are impressed by how professional, diligent, thoughtful, and responsive she and her team are. With years of experience in real estate, she helped make our selling process very smooth. She knows the area very well, which transits to her ability to help us set the right selling price. We really appreciate that Cathy and her team held our hands with every single step, from arranging contractors and handyman with good price and high quality of work, staging the house very nicely, taking professional photos, putting together informative and pretty brochures, setting up regular open house and virtual open house on Facebook and Zillow, proactively reaching out to potential buyers, following up with buyer feedback, to explaining every singe questions we have on the contract. If you are selling your house, i highly recommend you talk to Cathy.

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                    • Cathy helped me buy a home

                        Cathy is the total package. We are a military family and during the time of COVID, she helped us buy a home virtually. She went to countless homes and did virtual tours for us. She listened and learned our preferences and found the perfect home for our family. Not only did she facilitate buying our home but has helped us set up lawn care, housekeeping, contractors, etc all while we were in another state. She has my highest recommendation.

                      • Cathy led me through both the sale of my current home and purchase of my future home - and I could not be happier! At times, I was a bucket of nerves, and Cathy and her team helped me regain my calm and make the necessary decisions throughout both processes. My house sold in less than seven days and I closed on my new house the same month as closing on the old one. My offer was chosen over several others because Cathy guided me to select the best contract / buying terms for me. I highly recommend Cathy!

                        - Annette G. in Falls Church, VA
                      • Cathy has helped our family 3 times, twice with selling homes and once with buying a home. Each time she and her team have been readily available to answer any questions and guide us through the entire process. What really makes Cathy stand out is her knowledge of the local area and comps and her attitude as a go-getter- when she sold two of our homes we were able to get multiple offers, over the asking price, and in just a COUPLE days. Would highly recommend!

                        - Justin and Marissa P. in Brambleton, VA
                      • Ask Cathy to be your agent - you won't regret it. Cathy is born to do what she does and is very good at it. We met her at one of the properties she was selling and were blown away by how beautiful her staging was. I think two major things that set Cathy apart from others is: 1) Her negotiation skills and 2) her staging company (which is free if you list with her!!). She has a very successful strategy to getting you the offer (or the house) that you want. I plan to recommend Cathy to anyone and everyone I know trying to sell in the Northern Virginia area. Also, I rarely ever write reviews so it takes something pretty spectacular to get me to log-on and sing praises.

                        - Natalie M. in Reston, VA
                      • We recently used Cathy on both the sale of our existing house and the purchase of our new house. Although she was great on both of these, where she really shone was on the sale of our existing house. She provided us with substantial guidance on what work needed to be done on the house to maximize our proceeds, hooked us up with a contractor, helped us oversee the contractor -- all the while respecting our budget. In addition, she owns a staging company which helped transform our house when the work was done. We ended up with multiple offers well within the time frame that we had estimated for the sale of our home. One thing I especially appreciated about Cathy was her team of assistants. Although we primarily dealt with Cathy, when necessary they were responsive and very helpful. It was clear to us all the work they were doing in the background and how good they were in helping Cathy ensure a smooth transaction from start to finish.

                        - Leta P. and Eric R. in Great Falls, VA
                      • Cathy helped us to sell our last home and did a phenomenal job! She staged the home and created beautiful brochures and a customized sign outside the house. We had multiple offers within 48 hours of putting the house on the market. I would highly recommend her services if you are looking to sell your home.

                        - Ashley and David S. in Brambleton, VA
                      • Cathy is a fantastic realtor and Frankly Realty is a great company. My family made a cross-country move from California to Virginia. Hoping to expedite the process and have a home waiting for us when we arrived, we contacted Cathy and Frankly Realty months before our move. Cathy listened to our requirements and quickly forwarded us a list of homes that might meet them. From that list we were able to better determine what kind of home we were looking for and what neighborhoods we wanted to consider. About three months before our move, I traveled to Virginia to meet with Cathy and look at some of the homes wed been considering. While we werent able to find the perfect home on that visit, we were able to nail down the type of home and neighborhood we wanted. Shortly after my return to California, a new home appeared on the Frankly MLS site. I called Cathy and asked her to preview it for us. Cathy quickly made a detailed video preview of the home and the neighborhood in which it was located. It was almost like being there in person. After viewing the video and discussing the property with Cathy, my wife and I decided that we wanted to make an offer. In the two days that the home was on the market, four other families made offers on it as well. Cathy provided us with great advice on our offering, including some flexible terms that were sure contributed to our offer being the one the sellers accepted. We bought the house without ever seeing it in person. A number of our friends thought it was a rather risky thing to do. We, however, didnt doubt it for a minute. Cathy knew precisely the type of home we were looking for, and we had complete confidence in Cathys advice and ability to represent our interests. Weve been living in the new house for about three weeks now. Its the perfect house for us. Id like to say I couldnt be happier, but everyday were here I am more pleased with our home. Were grateful to Cathy and Frankly Realty for helping us find our new home.

                        - Allison O. in McLean, VA
                      • We cannot say enough about Cathy and her team. From the beginning, we were a bit reluctant about selling our home, as it needed renovations and decluttering. With Cathy and her teams help, we were able to sell our home in 2 days! Cathy knew exactly what renovations were needed and her contractor, Arlin, was very professional and his team did an excellent job on the renovations. Cathys team also staged our home and we know that made the world of difference when the buyers came to view our house. Throughout the process, Cathy and her team were always in communication with us. They reminded us of important dates and important actions we needed to take during the sale of our house and then when we bought our new house. If it hadnt been for Cathy, we would probably still be sitting in our house, dreaming of being able to sell it. Cathy and her team are the best!

                        - Kim and Ray L. in Woodbridge, VA
                      • Cathy and staff are the best realty company that I have ever worked with. Theyre professionalism and expertise far surpass any other company that I have worked with in my 30+ years of buying and selling homes. My questions and requests were answered with precision and promptness. They made sure that every detail of selling my old home and buying my new home was effortless and did not cause any late night sleeplessness. If you are looking for the complete realtor, call Cathy and staff. I am sure that your experience with them will be as pleasant as all of mine have been.

                        - Rodney O. in Annapolis, MD
                      • We found Cathy after previously listing unsuccessfully our townhome with our property manager. We quickly realized that the expertise that Cathy brings to selling a property and the resources and networks she has in the area for repairs, upgrades, connections with other agents and the included bonus of staging a home would be a great asset to getting our home sold at the market's best price. We took Cathy's advice about almost all of the improvements she suggested and the work was done quickly. Our house had multiple offers and sold above asking price in less than a week and it looked beautiful. We now have a wonderful family living in our previous townhome and we couldn't be happier with our experience. She is professional, has an excellent team working with her and is an expert in her field. She is positive and responsive.

                        - Beth and Sean W. in Sterling, VA
                      • We interviewed A LOT of real estate agents over a period of almost a year but when we met Cathy, she had a wealth of knowledge, had strong arguments about why we should choose her, and we decided to go with her on the spot. I should say my wife did, I thought this woman was crazy- she was talking about getting multiple offers over and over. We've bought and sold a few homes, not a lot, but a few, and we've never had a real estate agent talk about multiple offers. I couldn't understand her focus on multiple offers and I didn't until the end. We just wanted one offer, in the price range we were looking for, but within three days of the house being on the market, we had three offers, all with escalator clauses and ended up with significantly more than our asking price! And I really thought that our asking price was too high! I'm convinced the reason our house sold so quickly and at such a good price is because we listened to Cathy's suggestions about how to make the house look great. She has a great handyman and I'd encourage anyone to use him. She also had great landscape people, again very reasonably priced and very quick. Everyone she recommended did outstanding work at a reasonable price, and worked quickly. We met with Cathy, she made A LOT of suggestions. We followed most, but not all of them. And the house looked so nice, we almost felt bad moving out. She staged the house in a way that my wife and I didn't particularly care for, which we told Cathy and her stagers, but they were insistent they knew what they were doing and were adamant that we let them do their thing. We weren't happy about it, but in the end we agreed. And we did make significant, but not outlandish investments to make the house look good. I balked a lot, who wants to spend money on a house you're selling. But in the end, I'm so glad we listened to her. She has her pulse on what buyer's are looking for and even if I didn't think that's what buyer's were looking for, she knew. And I'm so glad we listened! One thing I know about myself is that I can be a really difficult person. I'd go as far as saying that I'm likely the most difficult person Cathy's ever had to work with. When I don't like or agree with something, I say so. And honestly, I didn't like a lot of Cathy's suggestions at first, I didn't want to spend money on a house we were selling, and I didn't always agree on the things that should be done. And I wasn't shy about saying so. But in the end, we listened to her (not about everything, but about most things) and we couldn't be happier with the results. Who can argue with the results- on the market for three days! Multiple offers (as she'd kept talking about although I thought it was ridiculous)! And our house being sold for well over our list price- which, again, I thought was too high to start with. We would recommend Cathy to anyone. We did butt heads at times (as I said I can be difficult), but one thing I know is that when I listened to her, it paid off. She knows what she's doing and I'd trust her with the sale of our house anytime. I can't think of how Cathy Poungmalai could have done any better of a job for us!

                        - Mark S. in McLean, VA
                      • Cathy is an outstanding agent. She worked tirelessly to sell my townhouse. My townhouse had a nontraditional layout and it backed up to a main road. It was not a good fit for many families but finding the right fit required driving traffic to the property and she was amazing in making that happen. She secured multiple offers and the property sold above the asking price. Cathy and her team are professional, knowledgeable and a pleasure to work with. You not only get her team but her expanded team including home staging, repairs and cleaning. They are full service. I could not be happier. I highly recommend them and I will definitely use them again.

                        - Natalie F. in Alexandria, VA
                      • Cathy is the best Agent I have ever met and worked with. She was very professional, efficient, and worked with me to sell my home. She did very good marketing and staged the house very good where it gave the house more appeal, and sold more than I thought it would. I recommend Cathy to all my friends, family, associates, and co-workers. If you want quality, professional, efficiency, marketing, and expertise, Cathy is the one for you. Thank you Cathy, you truly are the best

                        - Rolland B. in Centreville, VA
                      • Through her marketing and staging skills helped us sell our house in five days. Not to mention we received SIX offers and thanks to her professionalism, sold our house at $23,000 ABOVE list price! She takes the time to communicate throughout the entire process and really 'does her homework" once you hire her at your agent. We were absolutely thrilled with the success we had with Cathy thanks to her marketing and staging skills!

                        - Howard and Ewa S. in Annandale, VA
                      • Cathy is just great at what she does. She's aggressive and really goes to bat for her clients. I was blown away by her slick presentation when my condo went on sale. Her multitasking and patience through the exchange of at least 100 emails back and forth was impressive. She is so patient with her clients! Aside from that, she runs a staging company as well and made my condo look better than I even thought possible.

                        - Caleb M. in Falls Church, VA
                      • Cathy does the hard work up front to ensure a home will be sold as quickly as possible. She clearly studies the market and knows the right price points. Cathy also knows how to showcase a home, including staging and producing beautiful marketing materials. Cathy and her team were helpful throughout the process of selling our first place, and I would highly recommend her to anyone serious about selling their home.

                        - Christina P. in Falls Church, VA
                      • SELLING MY HOME: My realtor, Cathy Poungmalai, from the moment she entered my door for the first time, had a camera in hand taking photos and touring my home to learn how to better market it. During pre-sale she made small improvement recommendations that made a big difference. She has an excellent team of professionals and contractors that have been a pleasure to work with during the process. She is always on top of the next action items and keeps the sale process on track. Her staging services are especially valuable to me. It frees me up from all the many details in getting ready for the open house. The day the stager came our home was transformed! It felt like we were living in a hotel. The professional photography with the staging were exceptional. Cathy runs her own staging company and leads the design team. Many agents aren't able to provide this level of service. I wished Id contacted Cathy when I renovated my home. She understands what improvements to make to add value to your home. The strategic marketing, skilled negotiation, attention to detail, responsiveness to act quickly and hard work Cathy gives her clients is unparalleled. Cathy really enjoys helping people. My home sold the first weekend with two offers and over list price! I realize now, after my first home sale, selecting a realtor is a critical decision. It is orchestrating one of the most impactful financial transactions a person makes in life. I appreciate the job realtors do because it is definitely not easy. Cathy executed the transaction beyond my expectations and I feel lucky to have found her. I happily paid the sales commission and only wish I could pay her more! BUYING MY HOME: I told my realtor, Cathy Poungmalai, Id like to make an offer on the home Id found at an open house on Sunday. I did feel some apprehension in making this decision so quickly at the beginning of my home search. On Weds, Cathy took me to 8 or 9 different homes and gave me a tour pointing out any concerns as we went. For example, one home had a kitchen floor that was sunken in one area and she was able to point to this immediately. The same Weds evening I asked Cathy to call to see if any offers had come in on the home Id seen Sunday. No offers. Thursday morning Cathy called me and said there was 1 offer. I wanted to offer over asking price. Cathy counseled me on the best approach considering all the comps and variables for this transaction. The offer Cathy presented to the sellers agent was successful. She called me the same day, Thurs, letting me know she had a ratified contract. Cathy saved me a lot of money! Even more important she made me feel confident about my purchase because she took me to so many other homes. She didnt have to do this because I was willing to make an offer on the one home. When the offer was accepted I was thrilled because I was 100% confident about my purchase. I feel lucky to find a realtor who manages this process and transaction with such skill. She always acted in good faith and has earned my trust.

                        - Sylvia J. in Falls Church, VA
                      • Cathy and her team were extremely professional and knowledgable throughout the entire sales process. From considering potential updates, discussing listing options, coordinating contractors, listing, sales price negotiation and finally to closing. Despite a very busy selling season, the team was always very responsive to questions/issues that would come up and staying on top of the entire process. They clearly know what they are doing and have a good system in place to support the sale. Above all we felt they were very honest and upfront through the entire sale cycle.

                        - Ted and Kim D. in Arlington, VA
                      • The process with Cathy was very thorough and I am glad that Cathy was there for me with the sale of my property. She was communicative and provided the guidance needed for the sale to be a success.

                        - Gustavo and Pam R. in Centreville, VA
                      • The process with Cathy was very thorough and I am glad that Cathy was there for me with the sale of my property. She was communicative and provided the guidance needed for the sale to be a success.

                        - Brenda R. in Falls Church City, VA
                      • Cathy Poungmalai is simply the best sellers agent weve ever heard of. She brings a great mix of market and marketing knowledge, together with incredible energy and customer care. She first helped us prepare the house, and set a reasonable expectation of an achievable sale price. Her ideas on very modest investments (new light fixtures, updating the master bath counters, etc.) were spot on. She also identified contractors who could do the work quickly and relatively inexpensively. Cathy also staged the house at no cost to us. It really wound up showing very well, and resulted in a sale price far above our original expectations and the list price. Cathy interviewed us about the features of the house and the neighborhood, and her team produced a very professional and very effective set of marketing materials. These included brochures and a very detailed for sale sign that highlighted the home. Her strategy to get the house on the market quickly certainly paid off while we were fielding offers, other houses in the neighborhood were still posting coming soon signs. Throughout the process, Cathy and her team kept us up to date on what was happening. The house was on the market for only three and a half days, and we wound up with thirteen bona fide offers, not only presented to us in full but also neatly summarized by Cathy so we could determine which offer worked best for us. In short, Cathy knows how to read the market, and maximize the sales price and minimize contingencies. We highly recommend her to anyone looking to sell a home in Northern Virginia.

                        - Lee and John V. in Centreville, VA
                      • Ive purchased seven properties over the years and have worked with many real estate agents. Cathy stands far above the others in terms of knowledge, patience, drive, work ethic, and people skills knowing what the seller wants to close the deal. In a very competitive market, with little inventory, and upward price pressure, Cathy found the ideal property for us and guided us through various options and contingencies as we put together a solid offer. Cathys insights into current and long-term market trends, natural personable comportment to work and communicate with others, and years of experience in the industry, were the main reasons we beat several other offers. Cathys executive assistant, Yvonne, was instrumental in arranging visits, guiding us through the home buying process, and keeping us on track to closing. Similarly, Yvonne has an incredible work ethic and was there for us 24/7. I highly recommend Cathy. I know that for all my future real estate needs, Cathy will be my go-to-gal. She is simply, and by far, the best.

                        - Steve C. in Springfield, VA
                      • We are so happy that we found Cathy. We were very concerned about our ability to sell our house in Stafford County. It had been listed for sale with another agent several years ago but just sat there. Nobody was interested. But Cathy had great ideas for transforming our house into a beautiful and desirable property. We implemented her suggestions and put the house on the market for a price higher than we ever thought we could get. Within just two days not only did we get offers for our listing price, but we got a firm offer for almost $20,000 OVER listing! Our house quickly sold and we could not be happier. We HIGHLY recommend Cathy Poungmalai to sell your house.

                        - Joy B. in Stafford, VA
                      • It gives us an absolute pleasure in recommending Cathy and her team regarding all real estate needs. In the course of renting our current condo and buying a new home we learned that not all real estate agents are created equal. Cathy has been in this industry for a long time as a top producer and knows the NOVA housing market like the back of her hand. Cathy and her team are extremely proactive. Cathy listened to our specific needs which also included some budget limitations. She is tech savvy and made excellent use of the relevant search engines and databases to quickly find us a collection of homes in great neighborhoods. Most importantly, Cathy did not waste our time with homes that were out of our price range or not in line with our needs. Shes a master contract negotiator with many connections. Whether it was lenders, inspectors, contractors, mover, you name it her network is endless. Cathy came up with a great deal (both money and terms) that kept us happy & protected. Cathy was able to get our new home below listing price (which is almost unheard of in our area or market). When it comes to listing our condo, Cathy and her team have amazing marketing skills. She and her team worked very hard and had maximum outreach to renters for our condo. Cathy and her team are very attentive. Their attention to detail meant we were never surprised by stages of the process and always had a clear path to the end goal and realistic expectations. Cathy returned our phone calls, texts, emails almost immediately. We never felt neglected throughout the entire process. She is very personable with high energy and puts this energy into her work. We would not hesitate to refer her to all our friends and family. Again, we are very pleased to recommend Cathy to anyone who is looking to buy, sell or rent a home. Cathy and her team are hands down the best in this business. Cathy will always be our first choice when we are ready to sell or buy again. Thank you Cathy!

                        - Sam Z. and Hoda S. in Annandale, VA
                      • I engaged Cathy Poungmalai to handle the sale of my mothers house after my mother moved to a single-floor home. I interviewed several agents, who were in general agreement concerning the renovations needed and a likely selling price. However, Cathy had the highest sales numbers after adjusting for the size of her team, and instilled the most confidence in her ability to handle the entire job, including renovations, in my absence (I live in another state). I would not hesitate to hire Cathy again: she and her team of three assistants were remarkable, true partners in the entire effort. They were unfailingly friendly and prompt in all communications, with sensible solutions that, with my approval, would simply get done. She acquired multiple estimates for renovations and repairs, as promised, and all vendors she recommended were prompt and on budget in completing work. Everyone she brought into the house-sale process, ranging from contractors and cleaners to the title company at closing, was professional, efficient, and friendly, with very reasonable prices. None were taking shortcuts on licenses or permits for work done on the house, and so there were no surprises from buyers inspectors. Cathy thus truly brought an exceptional network of contacts to the project. She and her team also stepped in repeatedly, and unhesitatingly, to solve problems personally, such as arranging short-term storage or transfer of some household items, making sure new sod was watered regularly, and checking in on repairs, sending me photos and texts or emails. She also worked proactively over the course of a long holiday weekend to help resolve a problem after closing with a buyers check that had gone astray when the buyers lawyer was nonchalant. The reassurance we were able to provide my mother was invaluable, and owes to Cathys immediate reaction and sustained effort once we discovered the problem. Cathys attention to detail, transparency, and follow-through was thus exemplary through the entire process. She fully met, indeed exceeded, the high standards of expertise, professionalism, and advocacy that she promised at the outset. Given the complications of handling this at a distance, I cannot imagine the sale having gone half as smoothly with any ordinary real estate agent.

                        - Susan K. in Annandale, VA
                      • Cathy was instrumental in selling my home. My home was on the market for two months with no offers with a different real estate agent. I went to Cathy and she made recommendations for improvements to the appearance of the home, which I accepted, even though most ran counter to my personal tastes. She aggressively marketed the "new" home and it sold less than a week after it was back on the market for almost the asking price. I strongly recommend Cathy. She has excellent understanding of the market in the Falls Church area, she has a contractor who gives priority to making renovations, she is brilliant at martketing, and her staff saved me much time by meeting contractors at the house when I could not.

                        - Norm S. in Falls Church, VA
                      • Cathy and her team are committed to getting the best price for your property in the first week of listing. She works with a wonderful contractor who can update or transform your home and a staging expert to bring qualified buyers to your doorstep. Her team is at your service from morning to evening, willing to answer questions and guide you through the home selling process. She is an aggressive marketer and will make sure your property gets maximum exposure. She brought us multiple offers in less than a week, including one for full asking price. My recommendation is to sign with Cathy and listen to her advice for a quick & lucrative sale.

                        - Gary B. in Haymarket, VA
                      • Cathy was an enthusiastic, and skilled, advocate when selling our home. She used unique marketing approaches, and renovation ideas, that quickly brought a high number of potential buyers to our door. Her effective use of staging, and communications with other realtors, permitted us to obtain a favorable price for our sale.

                        - Chris R. in Vienna, VA
                      • Cathy was an excellent agent for us! We were first-time home buyers and she helped us through a lot of our questions and concerns. She got us a good deal on a home and made the process very easy for us. We would definitely recommend her to any home buyer.

                        - Karthik K. in Reston, VA
                      • We met Cathy at an open house for a condo that she was selling in our neighborhood and she impressed us for getting the property sold at a record high price. We eventually hired her to be our agent when we decided to sell ours because of her professionalism and her caring personality trait. We reluctantly did some renovations to our condo as she recommended, and we were glad afterwards that we took her advice. Cathy offers excellent home staging, beautiful marketing materials and feedback that you can view online from agents that showed your home to their clients. She was also able to find an unrepresented buyer for our property. Her market expertise and the support that she and her assistants provided to us greatly facilitated the process of selling our condo from start to finish.

                        - Calvin N. in Falls Church, VA
                      • Cathy did a great job in selling one of my condos in Reston. She is decisive and very efficient. She knows what to say to buyer and seller - a skill that is lacking in many other realtors. She has her own staging company and she offers her staging service to the seller. Her staging and recommended renovations are what made my condo sold in a relatively short time. I am seeking her help again to sell my other condo nearby. She is the one you want to hire if you plan to sell your property

                        - Peter K. in Reston, VA
                      • I would highly recommend Cathy Poungmalai as a realtor. She is very thorough and answered our questions in a timely manner. We hired Cathy after listing with a different agent who ended up being far less knowledgeable about the market, resulting in our home garnering next to no interest. The photos and marketing materials are beautiful, and after the first weekend on the market, Cathy was able to secure an offer for us in a little over a week.

                        - Kathryn W. in Annandale, VA
                      • I would highly recommend Cathy Poungmalai for a real estate transaction. She is a high energy agent, thorough, and follows through on matters in a polished professional way. Cathy took over our listing after another realtor went 94 days on the market with a failed marketing plan and unclear end-game. Following an initial photo and video shoot, the publication of brilliant brochures, uptown staging, and two cozy open houses, Cathy was able to secure an offer for us in only 14 days. This lady is well-connected, highly informed, and exploits 21st Century social media tools and ideas to satisfy clients.

                        - Jeff N. in McLean, VA
                      • I give Cathy my highest recommendation. We initially tried to sell our house using the "neighborhood specialist." Six months later, we had not received a single offer. We brought Cathy on board and received an offer the first weekend our house went on the market! Not only did we sell the house quickly, but also at a higher price than we had listed with the "neighborhood specialist." Cathy and her team have a broad and deep understanding of the markets and the buyers in the DC area and work tirelessly to deliver results. She offered expert advice and kept us informed through every step of the process. We were in a real tough spot with our old house, and Cathy literally changed our lives for the better. If you are going to sell your house, call Cathy now!

                        - Steve and Sacha C. in Falls Church, VA
                      • Above and Beyond. Cathy was nothing short of spectacular! She was extremely helpful, responsive and provided valuable advice throughout the whole process of selling our home. Kudos especially to her support team as they were phenomenal in coordinating all the communication and in handling the myriad obstacles we encountered during the process. If you want the best, call Cathy!

                        - Calvin N. in Falls Church, VA
                      • Cathy was on top of things selling our condo! She staged our home, used beautiful marketing materials, and held a wonderful open house. She helped us price our condo and sell it for asking price! We we thrilled with her response time and her help and knowledge during the selling process. She also helped us buy our first home. Cathy really knew her stuff from showing us houses and then walking us through the buying process. She helped us decide wha to offer and counter offer... and we got such a deal on our beautiful home! I don't plan on moving anytime soon, but I recommend Cathy to anyone I know buying or selling in the VA/DC/MD area. Cathy has you covered!

                        - Emily W. in Falls Church, VA
                      • Cathy was recommended to us by a neighbor, and she exceeded our expectations! She was very professional and helpful with all aspects of our showing, setting our asking price, the negotiations and the eventual sale - in FOUR DAYS!

                        - Bob P. in Falls Church, VA
                      • We used Cathy for the sale of our condo. We had originally listed our condo with another realtor. After 3 months and several close leads, we needed to make a change to our approach and decided to work with Cathy after hearing great things from other former clients. Cathy was extremely knowledgeable and immediately gave us recommendations on some additional changes to make to our unit in order to get it to sell faster. We made those changes, listed the unit on Friday, had an open house on Sunday, and received an offer on Monday. Cathy goes above and beyond to get her units sold, including beautiful marketing materials with professional photography, a video walking tour, a personal webpage for your property, and free staging. We feel confident that these things, along with the changes that we made to our unit per her advice, helped us to sell our condo so quickly. Cathy also has a team of assistants who also help everything in the process move along smoothly. We could not be more pleased with our experience and would recommend Cathy to anyone looking for the best realtor they can find!

                        - Lauren M. in McLean, VA
                      • Cathy is amazing! I can't imagine having a better guide through the selling process. She masterfully led me through every step, from making suggestions on high impact home improvements, to pricing, to negotiations, through to the end steps when my condo was sold above what I had hoped for. Terrific at walking through what will happen at each stage and what to expect; gifted sense of market dynamics. And, on top of these skills, Cathy is deeply empathetic to the emotional elements of selling a loved home - she knew just what to say and when to say it. Rarely do you find someone with such deep people skills, on top of knowing her craft so well. So lucky to have had her guide me through this journey.

                        - Jennifer Tucker in Falls Church, VA
                      • We had seen Cathy Poungmalai and her team's work in our neighborhood so we knew they would provide expertise and enthusiasm in selling our house. They have a good plan from beginning to end. From using a professional photographer, multi-media, and staging it was all top end. We received a full-price offer within a week of listing. We have no reservations in recommending Cathy and her team.

                        - Gary and Donna W. in Falls Church, VA
                      • Hiring Cathy Poungmalai was without a doubt the best decision my husband and I could have made when we decided to sell our home. While Cathy is a consummate professional she is also personable and approachable, and she understands the unique demands of the housing market in northern Virginia. She and her team were able to help us stage and market our house so that we would achieve the best possible financial outcome with as little stress as possible. My husband and I truly believe Cathys work and expertise were the reason our house received multiple offers and sold for $23,000.00 above the list price in just 6 days!

                        - Jennifer and Tom C. in Annandale, VA
                      • One sunny afternoon, my wife and I were walking around our neighborhood community and stumbled upon an open house that was being run by Cathy and her team. We started talking to Cathy and she immediately impressed us with her knowledge and enthusiasm for selling houses. We walked inside to simply look at the house, not knowing we would walk out of the house with a Realtor to work with. Cathy and her team went above and beyond expectations during the sale of our house. We were extremely impressed with the marketing techniques which allowed us to secure an offer within one week of being on the market. Our plans after selling our condo were to rent, which Cathy and her team helped us secure a rental place that we are currently living in. During the process, one of the rentals that we loved had other interests so Cathy drove out of her way on a Friday night to show us the place so we could decide if we wanted to move forward with that particular rental. Cathy, Undrah, and Yvonne are genuine, caring, and hardworking people who we would highly recommend!

                        - Kyle and Kait K. in Falls Church, VA
                      • Cathy is a consummate professional. Her attention to details and the willingness to go that extra mile for her clients truly sets her apart. She recently helped us sell our house and purchase a new one and we could not have been happier with the service we have received. Her execution is pitch perfect. We never second guessed her and followed her advice in letter and spirit - the results have been fabulous! She sold our house in the dead of the winter in under 3 days.

                        - Arindam G. in Herndon, VA
                      • I first chose Cathy after interviewing 2 other agents, one of which had sold multiple properties in my complex. Her presentation to earn my business proved that she was tenacious and profit oriented. She blew the other two agents out by demonstrating that she provided superior marketing and a better sense of profit than the other two agents. She isn't one of those agents that tells you to make all kinds of upgrades to make it easier for her to sell your place. She makes recommendations that are going to net you the most profit. My property was unique to the market and her willingness to learn about my property proved valuable in making sure that the appraiser was supplied with the best possible information. She was able to get me multiple offers and the property sold quickly even though it was during the Christmas season. She even provided me with movers who did an incredible job moving me and increased my bottom line profit. I highly recommend Cathy if you want to maximize your profit and sell your place in a short period of time.

                        - Mike M. in Vienna, VA
                      • We started working with Cathy well in advance of deciding to sign a listing agreement with Frankly Realty. It was clear from our first meeting, her track record of selling homes in the Lakeford Community, overall experience, marketing plan (including home staging), energy and personality exceeded all our requirements for a sellers agent. This meant we did not have to interview any other agents. Cathy executed every step of her plan to perfection, generating significant interest in our home within hours of the posted listing in MRIS. We received two contract offers over list price within 72 hours. She was creative in negotiating contract terms and trade-offs between the two offers. She provided updates on every step of the process through a successful, on-time closing. We could not be more pleased with Cathy's performance from start to finish. Cathy is true professional real estate agent who delivers.

                        - Jeffrey S. and Debbie M. in Falls Church, VA
                      • I chose Cathy when I sold my home at Yarling Court because Cathy knows the neighborhood, markets her properties aggressively, and her properties sell quickly. I was tempted to go with an agent that I had worked with in the past and really like, but since this was the biggest financial transaction of my life, I decided to go with someone who has a strong track record in this neighborhood. And, I'm really glad I chose Cathy. She was great to work with. She advised me on what improvements to make to help my home sell and which to skip. She staged the home nicely and the marketing materials were beautiful. I'm so grateful to Cathy for encouraging me to set a sales price higher than I had thought possible. We listed for about seven percent higher than I had thought the ceiling was. And I'm so glad we did because we got multiple offers, it was only on the market for a couple of days and we're selling for even more than asking. I think that if I were working with another agent, I might not have been that aggressive. It was Cathy's track record in our neighborhood that gave me confidence to test the market and see what my home is really worth.

                        - Sarah S. in Falls Church, VA
                      • We were pleased with first experience and when we needed to sell the place she helped us buy we called her. This experience was even better. Cathy P. Of Frankly Realty and her team are excellent! We called Cathy P. For advice on selling our condo and setup a meeting. Cathy came to the meeting fully prepared with comparable info, and data. Cathy is experienced, knowledgeable and real estate savvy. We listened to her selling advice and how to price our condo for the market today and asked questions. I liked the fact that Cathy fully utilized social media to advertise and market our condo. Cathy is an excellent communicator. She will listen to you as a customer and what your expectations/goals are and will set forth to incorporate them into the sell. We were fully confident that Cathy was representing us for our best interest in the sale of our condo. She will work diligently for you to achieve success! Cathy and her assistants Undrah and Yvonne will keep you apprised of the entire process from start to finish. They are excellent on providing status updates with specific details and answering any questions you may have during the process. We were very pleased with Cathy and her staff. I would definitely refer her to my friends and family. We did refer her to my sister in law and they were pleased with their outcome as well.

                        - Cyndy K. and Bob P. in Falls Church City, VA
                      • Cathy was the first agent who did not immediately ask us to drop our price. In fact, she recommended setting the price at the high point of what we thought the house was worth. During negotiation, she did not crumble and take the bottom offer to quickly close. She got us near top dollar and negotiated our rent back for the period we required. Cathy is stellar.

                        - John M. in Springfield, VA
                      • Cathy was the second real estate agent we used to sell our house. She met with us and told us what we needed to hear, not what we wanted to hear. The first meeting she held her ground with us and she was right. She made excellent recommendations, arranged for a wonderful stager who made our house look more updated and bright. They arranged for painters and floor refinishers as well as introduced us to a fantastic mover. Ours was an unusual settlement which could have been a nightmare but Cathy and her team kept everything on track. We cannot recommend Cathy highly enough.

                        - Kathleen and John G. in Fairfax City, VA
                      • As first time homebuyers, Cathy was great in helping us understand the process, the local market, and they type of house we wanted. She took us out for several weekends to look at a variety of homes, providing valuable insights on the properties, neighborhoods, and considerations. Over time, we figured out that we preferred a more "move-in ready" town home, as opposed to a fixer-upper detached house or a condo. Cathy and her team's expertise was super helpful in walking us through the homebuying process at our own pace. We eventually found a great place, put in an offer, and closed without any issues. I'd definitely recommend her to anyone looking to buy/sell in the DC area.

                        - Greg and Caroline S. in Falls Church, VA
                      • Cathy and her team were excellent and we would highly recommend her. Cathy was extremely responsive and aggressive in marketing and selling our home. We also found her network of contacts (mortgage company, title company, home inspector) extremely helpful throughout the process. We were selling and buying and Cathy made the process very smooth despite a number of last minute unpredictable changes. We would definitely hire Cathy again for our future real estate needs.

                        - Jessica T. and Stephanie Y. in Fairfax, VA