Heather Gennette Real Estate Agent at Legacy 15 RE Brokers

Heather Gennette

Real Estate Agent at
Legacy 15 RE Brokers

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  • Luxury Specialist
  • Luxury Specialist
  • Waterfront Specialist
  • Divorce
  • Commercial
  • Luxury
  • Vacation
  • Investment
  • Flip/Rehab/buy and hold

Agent Highlights

Heather is a top selling Rancho Santa Margarita agent - having sold over 69% more properties in Rancho Santa Margarita than the average agent.
Heather also has Townhome expertise - working with over 11 more townhomes than the average agent.
Heather is a SFH expert - working with over 69% more single family homes than the average Rancho Santa Margarita agent.

More about Heather Gennette

Offering exceptional customer service and seasoned expertise, Heather and her team deliver seemless transactions. Heather is known now only for her ability to deliver top knotch work but for unparalled knowledge of the area and the unique characters of each neighborhood. Skilled with specialized systems and marketing tools, Heather is also a true negotiator, working in ways that creates a win on both sides. The true testament to her value is her vast network of professionals and clientele that return to do business with her and refer their friends and family year after year. Backed with the industries most cutting edge technology and tried and true systems, her promise to each client is a real estate transaction defined by excellence and service.
  • 9 years

  • Short Sales & Foreclosure Resource (SFR)

  • 01870436

Heather Gennette's Reviews & Ratings

Tell us about your experience with Heather Gennette

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    • Highly likely to recommendWe are so grateful to Heather. We just happened to get lucky and stumble upon her while browsing homes on Zillow we clicked a button requesting to view a property that was listed and she responded and arranged a viewing immediately. The first home we looked at with her didnt work out, but after meeting her, we knew we wanted to work with her. She answered all of our (many many many) questions honestly and thoroughly, she responded to us right away no matter what time we reached out, she turned around paperwork quickly and she worked very hard to help us get the home we wanted. After working with another realtor for almost 10 years without successfully purchasing a home, we were shocked at how easy everything was when working with Heather. This review is long overdue and I cant say enough good things we highly, highly recommend her!themuchasca Laguna Hills, CA

      - The Mucha Family
    • Very courteous and knowledgeable..we looked at many,many homes they were always eager to please and show as many homes as needed to fulfill our needs..we became friends with the agents,which is not always the case..I would recommend using the Gennette group to other potential buyers

      - vdjobid764
    • Heather is very knowledgeable about the markets she works in. She goes the extra mile to make sure you are satisfied. When we purchased our home in 2015 the inspector found several items that required repair and/or service (which the buyer was not going to complete) and Heather insisted on completing an AC service and upgrading our warranty on her dime. It's this type of service that led us to call her back to sell our home in 2017. We really appreciate Heather and would recommend her to anyone looking to buy/sell. She's wonderful to work with!

      - Jessica Anderson
    • I highly recommend Heather Gennette as Your relator. She's assertive and knowledgeable. We originally had a relator that was recommended to Us but was not assertive or quick to respond. When I was referred to Heather, She was everything the referral had stated.

      - S Degrande
    • I was purchasing my first home and was super nervous. Heather made me feel so comfortable she was understanding of my needs and was always availible. She explained the process to me in terms I understood. I am happy home owner thanks to Heather.

      - efgbills
    • Oh my gosh. I can't say enough good things about the folks at The Gennette Group. They have been fabulous to work with. They really supplied the local and process knowledge every step of the way - so much so that we closed early! Thank you! My family is so excited to finally have a new home.

      - djclt
    • We were going to list our home with a "local" firm, then called Heather...SMART MOVE! She gave us invaluable advice, marketed our home & sold it quicker and for $70,000+ more than the "locals" were quoting us....stop reading this and call her NOW!

      - dave binkowski
    • I was introduced to Heather through my cousin who is a transaction coordinator and does some work with her. She had great things to say about Heather and of course I hoped they were true. The first phone call was very inviting and she made it clear she really wanted to help. This being our first home purchase my wife and I needed to make sure we were comfortable with who we were working with. Heather did just that. Upon meeting her she was friendly, personable, and really got to know what we were looking for that first day. We had our 4 month old and 2 year old with us looking at houses and the 2 year old warmed up to her really quick. He's usually very shy when it comes to meeting new people but with Heather he felt comfortable. That was a great sign. Upon making an offer on a house and getting accepted apparently we were chosen due to how easy we were to work with. I'm sure that had a lot to do with Heather and how diligent and on point she is with her process. During escrow there were a few things that came up that I wasn't too comfortable with. Heather talked me through them and gave solutions on how to overcome those issues. It almost came to a point where I wanted to bow out of the purchase and I was surprised that Heather had no problem with that. She simply said "if this doesn't work out we can start over and look for another house for you". With that, I knew she wasn't there to just make a sale, but to genuinely help us get into the perfect house for our little family. Luckily, with Heather's great negotiation skills we were able to get things done and close on the house. I couldn't imagine doing this without her as she kept me from getting a few gray hairs. With all this being said she is very very responsive and is willing to speak anytime. Communication is one of the most important things in this type of relationship and the experience was amazing. I would (and have been looking to) refer Heather to not just the clients I work with but also to my close family and friends. Great job Heather and thank you for blessing our family with our new home.

      - Anthony Abadilla
    • Heather is a very professional asset when it comes to home buying or selling of any and all property types. She works for her clients and assures the sale in your favor not chasing a sale merely to abide by the opposing party's terms or interests to make it happen (which happens ALL the time with weak realtors). Most realtors are set out to build on their own personal gain as they are most of the time not informed or plain ignorant to sales - I would refer Heather to all who are in need of any assistance of any sort with property buying and selling. She has sold and purchased numerous properties for us and we continue to incorporate her skills with our ongoing business and personal real estate needs.

      - user0752755
    • Heather Gennette was nothing short of fantastic throughout the sale of our home. She was super communicative and responsive, even later in the evenings for timely discussions. She educated us every step of the way, sent friendly reminders as needed, and just made the whole process fun and stress-free. There were times when my husband was traveling and Heather came to our home to do a video call to talk through things. When the buyers showed up unexpectedly during the inspection (their agent's poor communication), Heather literally rushed over to be at the house during their visit. We've worked with many real estate agents in California over the years and Heather has been, by far, the best. I highly recommend her and am so grateful for the exceptional service she gave to my family. Added bonus: she was so incredibly sweet with my young daughter. Thank you, Heather!! I can't say enough great things about you!

      - C Callaway
    • Heather is by far the best agent I have ever worked with! She sold our house for us within a week and showed us tons of houses until we found the perfect one! She is incredibly knowledgeable about everything regarding real estate. For me, I appreciated how Heather was always prompt with her responses to me, even when I called her late at night! Without her we would have never found the perfect home, nor had so much fun doing it!

      - Camden Oden
    • Working with Heather and her team to sell my home was a good experience. Holding open houses, staging the home, communicating when potential buyers were asking questions, and supporting a positive message stood out as exemplary.

      - David Swanberg
    • eather helped me buy and sell multiple properties over the past many years. Whether buying or selling a property, she will be the first person I call.

      - Marcus Marcial
    • Heather Gennette helped my husband and his sisters sell their mother's apartment in Laguna Woods, CA. Heather is an expert at getting a property ready for viewing/showing, as well as marketing it and creating traffic.... My husband was very pleased with the speed at which it sold, and the final closing price as well. THANK YOU, Heather!! You are the BEST!

      - Sylvia Adler
    • Our experience with Heather was absolutely great. We listed our house with her and she was always accessible for all our needs 24/7. Heather was, at all times, pleasant and on top of every detail, making the selling of our old home and the purchase of our new home stress free. We will definitely list our home with Heather again when we are ready for another move. I recommend her to everyone I hear wants to list here home. She is a very knowledgeable, intelligent, caring and an incredibly sweet person.

      - Ramer
    • Heather had endless patience with us through our home purchase process. We started the purchase process on several homes but for one reason or another we weren't able to land a house. Then our dream home showed up on the market. Heather did everything she could to make sure we got our house. And we did!!! We will certainly use her when it comes time to pass on our home to the next dreamer!

      - Nixon Family
    • I'm pretty sure Heather is the most patient realtor around. She showed us a bunch of houses, but there was always something we didn't quite like about each property - this was nothing against Heather, we were just a little too picky and wanted the perfect property. Once we found the one we wanted, we still needed to go back to it four or five times to be sure. She brought us there each time and never once complained about how unreasonable we were being. If we ever move or sell our place, we will most definitely be asking Heather for help . . . if she will have us.

      - Ken Kruis
    • Heather and her team kept the process moving and kept us on track via text and emails with the escrow process and documents. They were very knowledgeable about the market and neighborhood in South Orange County where we purchased an investment property. Additionally, they were responsive to our questions and made sure we had all the information we needed to move forward with the process. When the first property we looked at wasnt what we had in mind our realtor, Brooke, was able to quickly refer us to another property that met our needs. We would highly recommend the Gennette Team as the realtor of choice for purchasing property in the OC!

      - Anne and Larry
    • Heather and her team are amazing!!! They work hard and will do anything to help you! They are very friendly and are always available if you have any questions. I would highly recommend her and her team!!! :)

      - Amy Loudenback
    • Excellent Service, very responsive, very proactive, helped with viewing multiple homes, excellent with explaining the process of buying a home and the paperwork involved, pointed me in the direction of others who could help with other portions of the process. I definately recommend Heather.

      - j e zaleski
    • My Girlfriend Anne, daughter Caitlen Kemble, and myself are very Happy Heather and one of her Associates, Brooke Chik have represented our current purchase of a 1 Bedroom, 1 Bath Condo unit with car-port in city of Rancho Santa Margarita. Her team has been Awesome in the beginning stages of above purchase and their involvement making sure Escrow is going fine gives myself and Anne Peace of mind and look forward to our investment of the above property. Getting a reduced price of the above condo with closing costs helped me a lot to make the above investment possible. I recommend Heather and her Team to anyone looking to settle down in the Beautiful South Orange County area. Regards

      - Anne Heisinger and Larry Yee
    • Heather is an absolute pleasure to work with. She helped with the purchase of my home and was so sweet, polite, professional and always on top of everything going on. I would recommend Heather for any of your real estate needs.

      - zuser20140730100223982
    • Heather Gennette will provide you with excellent service. She went above and beyond when we listed our home with her. We were so pleased we have been referring her to friends and family ever since. She knows the pulse of the market, she comes up with a strategy to sell your house and/or to buy one, she is honest, and good at what she does because she truly enjoys it. If you want to work with someone who will call you back, make you feel your needs are valid, won't play games with you, and who truly has your best interest in mind, Heather is your agent.

      - Lady Lebaron
    • Heather and her team sold my beach home in record time. She and her team were always professional; communicated via text/email/phone. I worked full time and she helped facilitated staging my home; was there when the contractor needed to be let into the house; had two people to assist in the open houses (upstairs and downstairs) which gave me peace of mind since I was still living there. I would recommend Heather Gennette and her team in a heart beat! Thank you Heather.

      - Kelli Hum
    • Heather and her staff are extremely professional, quick and make sure they take as much off of your plate as possible. Couldn't ask for better service.

      - Chris Nelson
    • Heather was such a pleasure to work with. She helped us find our first home and got us a great deal. She is so knowledgeable of the south Orange County area and was honest with what/where we should buy...and we couldn't be happier with where we are! Heather and her team are incredible and I would definitely recommend using them!

      - Kelli Wood
    • Heather is a true professional, and a pleasure to work with. Extremely knowledgable, able to interpret needs of the client, and very personable. I will not hesitate to work with Heather in the future, and can absolutely recommend her with confidence.

      - zuser20150917123237142
    • Nothing but good things to say about Heather. She guided my wife and I through our first home. It was a complicated process, and she explained every step and fought hard for us. She was incredibly helpful in helping us find a great place, and she really listened to what we wanted and what we liked about each place, and then showed us more of what we liked. We actually had an opportunity to buy a condo we really wanted without her, and chose to pass on it because she was so helpful, we decided we didn't want to go through the process without her. If I were you, I'd hire her now.

      - Nugjar
    • SEARCH NO MORE! Heather's Clients come FIRST. Her commitment is unparalleled and she is the most enjoyable Realtor to work with. Home buying/selling can be a long tough process but not with Heather. She is pleasant and holds your hand every step of the way. She gets the best price for the greatest value on your home/investment property and is their to meet your specific goals (not hers)!I cannot begin to explain how wonderful Heather was with me and my family when it came to the listing of our home in Laguna Niguel. We are forever fans and clients for life! Thank you Heather!

      - Shadi Shaffer
    • Heather has helped us buy and sell four houses over the last five years. She is the ultimate professional, media savvy and able to bring lots of buyers to the table with solid offers. The last three houses went on the market this spring and sold very quickly, guided by Heathers expertise. All three had multiple offers and two of the three sold for well over our asking price. Heather planned timing and open houses, expertly staged each home, created a strong social media presence for the properties, and negotiated very successful deals. Then she staffed the open houses with great agents on her team. Our homes had more traffic than similar homes for sale in their neighborhoods. We are knowledgeable home buyers and sellers but we could not have done these deals without Heathers guidance and skill. She also helped us with the mortgages on our purchases, getting us the best deals on highly favorable terms. She has a team that supports her that makes the entire process smooth. Best for us is her mastery of technology. We have done all docs online, traveling and using an iPhone to complete the transactions. That was so easy and effortless. She also has a great group of dependable craftspeople to recommend when prepping a house for sale. She is the real deal. We would not buy or sell a home without The Gennette Group!

      - user6978205
    • Heather was really helpful finding the right how for my family, and when she did, her expertise in negotiating got us what we wanted. All around great job!

      - Daniel Schultz
    • Heather is a pleasure to work with. Her and her team found us our house quick. We had to move out of our apartment and had given her a deadline on which we had to be out. We found our home within that time frame and moved fast on quotes. She fought hard against many other bids to win us our home. We would defiantly recommend Heather and team to any of our family and friends.

      - user17030198
    • Heather is the ultimate professional. She is strong in every area. We have bought and sold several homes through her over the last couple of years. She makes buying and selling easy and worry-free. She makes sure that every detail is handled, even the ones that seemed not that important. Those details often turned out to be important in the long run. We love the process. Documents are electronic so we can sign things on the go as we travel just using a smartphone. She has the best team of experienced inspectors, photographers, stagers, handymen, so if you're buying or selling Heather has the answers.

      - Ron Wilbur