Leilani Serrao-Baker

Leilani was very patient with us throughout the home-buying process. We ran into a couple multiple offer scenarios and she counseled us through the process to stay positive. She kept us on track throughout the inevitable obstacles that arise in escrow. She was always direct with us and professional. She always kept our best interests in mind and worked very hard for us. We would highly recommend her to anyone looking to buy or sell their home!

Leilani hands down is the best realtor we've ever worked with. She is thorough, responsive, and always makes sure We get the best possible deal. We highly recommend her for your next move!!

This was our first time buying a house so trust was a big factor for us. Our minds were immediately put at ease when we realized Leilani truly had our best interests at heart. The knowledge and confidence we gained as a result of using her services made for a more enjoyable and less stressful experience. That is what you want from a real-estate agent and that is what you can expect from Leilani.

Leilani is very knowledgeable sincere and overall great agent to work with. She is thoughtful and attentive and goes above and beyond to help her clients feel comfortable with their search and decision to purchase a suitable property.

Leilani eased the hassle of home buying and helped us realize our dream of homeownership was attainable. We always felt that she was working hard to get the best deal. She has amazing insight and industry knowledge.

I am writing to express my deepest appreciation for your invaluable help in selling my family home of 27 years. Your advice, from updating certain areas to staging, made all the difference in getting top dollar for my home. And we certainly did! Second highest in Dana Point in price per square foot. In addition, your negotiating skills are exemplary. Your ability to get me full price in a matter of days was amazing and I can't thank you enough for all your help. It felt like I was dealing with my best friend or a family member. Selling a family home is not an easy task and you were always there ready to help me. It was just an all around, great experience and I thank you for that. -Kendra Fillingham -33162 Santiago Dr, Dana Point

When I was interested in selling my condo, which was located approximately an hour away from my primary residence, I was unsure which realtor to contact. Since I had picked up several flyers for properties in the development where my condo was located that had Leilani Serrao Baker, Windermere Associates, as the realtor, I called to see what she could do to help me sell my property. Within a few days I met with Leilani and her broker and listed my condo for sale. Within about a month time my condo had sold over the listed price and escrow closed within the next 30 days. The whole process ran very smoothly.I have two more properties that I will be selling next Spring, and I have already spoken to Leilani about the possibility of her handling the sales of these properties.. I have been very pleased with the help I have received from Leilani in both selling and buying property and I would recommend her highly. - Diane Richie Aliso Viejo

Leilani helped us sell our house quickly, but at better price than we ever thought we could get. We really appreciated the focus on open houses rather than a lockbox with agents coming to show throughout the week, particularly since we have young children. She and her office did a great job of working out the little bumps that always seem to come up when buying or selling a home. We loved working with Leilani, she was very straightforward and good at understanding what we were looking for. We love our new home and we honestly wouldn`t be here without Leilani - this house wasn`t even on our radar til she took us to see it. We didn`t think there was any chance we could get it for our budget, but she worked her magic and here we are! We got a great deal and most importantly we are very happy here. - Dan and Claire Massie -Mission Viejo

Leilani is absolutely the best agent around. Whether you are buying or selling you can count on her to do a great job. I can`t say enough nice things about how smooth and easy she made the process of selling my home, but I will do my best. First, I contacted Leilani because of her advertising in my neighborhood. I called her and within a day she was out at my house with everything I needed to make a decision to list my home with her. To say she had done the market research would be an understatement, this girl does her homework! We listed my home for what I thought was a fair price and she promised me that I would get multiple offers for more. I wanted to believe her, but with how smoothly it was going, I felt like it was too good to be true. A week later she held our open house. She helped me to get my home ready too and sent a photographer to take pictures. I have to admit it made selling a little harder, as my home looked perfect! The open house was a HUGE success and Monday morning I was reviewing 14 offers for 20% or more over my listing price and all the buyers were pre-qualified. I think we got over 30 offers total, but since I was in need of a quick escrow I needed the buyer to either be well qualified or a cash buyer (we had two of those!). 27 days later, we closed, and I couldn`t be happier. Not only was Leilani a professional every step of the way, but she treated us like friends. She is as genuine and sweet as she is a rock star agent!- Michelle Kirksey Aliso Viejo